Lowes failed to honor an online purchase agreement (sale) paid by credit card.
I attempted to complete the purchase of an advertised product from the October 24/14 flyer, both in person in the Toronto (2649) store where my AMex photo ID was denied, and after numorous emails a bait and switch tactic was employed to change the agreement terms, refuse the agreed delivery, and charge more money.
Robert Niblock, CEO Lowe's Companies Inc; Sylvain Prud'homme, President Canada; Taryn Wusterbarth, Customer Service Director, Canada; Derek Briggs, Toronto Store Manager; and most representatives, in my opinion, all choose to bully a valued cutomer by denying customer respect and refusing to provide a formal response.
The Canadian Red Cross defines one form of bullying as "ignoring" the victim.
In my opinion, this passive agressive behavior is a 'top to buttom' LOWES policy, from CEO to Store Manager, in dealing with critical customers.
In my opinion, this treatment is employed to annoy, antagonize, and abuse customers.
Review about: Lowes Credit Card.