Seller: Lowes Product: Lowes Account Clear all filters (0 of 9 reviews match)
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Today...Sept 28, 2018 I went to the "service desk" to make a payment in full of a business account. I used my Paymaster machine to place the correct amount on the correct line and that's where this story goes crazy. Now my business account with Blowes is about 10 years...
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5 comments
Anonymous
#1578571

Write the check out like a normal person. It isn't the service desk's fault you used something outdated to write a check out.

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Review
#1368605 Review #1368605 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
What is it? "My Lowes", the credit card company (Stinkrany) or Customer Support? Opened up my account online. Recent purchases showed 2016 purchases. Just purchased several items in April and May 2018 and did not show up in recent purchases. Was transferred 3 times...
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1 comment
Anonymous
#1487996

If I understand correctly, your complaint is with the credit card. If so, you'll have to complain to Synchrony Bank. Lowe's does not own the bank and neither can they control what the bank does.

Review
#1254729 Review #1254729 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Poor customer service
Preferred solution
Improve you website.
4.5
Details
This is an inconvenience and dings my credit report. Nobody contacted me first, they just closed it. The person in costumer service said it could not be reopened, and even suggested it was because of my credit rating. Not true at all..
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6 comments
Anonymous
#1488021

The Lowe's credit card is through Synchrony Bank. Accounts are automatically closed after a period of inactivity. This is the bank's policy not Lowe's.

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Review
#1236348 Review #1236348 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Poor customer service
was never late on my card then my credit score went down do to job. and the bastards closed my acount.
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4 comments
Anonymous
#1449620

First off, closing an account for a reason is not racism. Saying "we're closing your account because you are a (insert race or religion of your choice) is racism.

Learn the difference and maybe someday someone will believe it when you really are discriminated against. Banks don't close accounts (and again, it was the issuing bank that closed it, NOT Lowe's) without following specific legal regulations.

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Review
#1215289 Review #1215289 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Return, Exchange or Cancellation Policy
I am retired and have to split my payments up during the month, between myself and my husband who is also on a fixed income.I didn't understand about the billing periods. Just thought as long as I made the total payment before the due date, that was sufficient. Because...
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2 comments
Anonymous
#1461418

don't worry they will close the account for you without their so called notice that never ever arrives.

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Review
#1165731 Review #1165731 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Problems with payment
1.0
Details
I have had my lowes account since 2012. The *** cashier put my most recent purchase on the wrong account. No one in the store could fix it but said to call their customer service number. The *** person at customer service kept me on the call for 45 minutes and then...
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Review
#1073075 Review #1073075 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
poor IT practices
Preferred solution
restore data
Today I learned that Lowe's had closed the credit card account I opened in 2008.Since that time I have had a perfect payment history with them. Each year they manage to send me account change disclosures, privacy practices, etc. However, they were not able or willing...
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4 comments
Anonymous
#1461450

Lowes didn't close an account you never had with them. Lowes does not extend credit to anyone.

The account you had was with an independent credit company that issues cards that can be used at Lowes. If you have a complaint with anyone it is them.

If you have good credit you should be carrying a major credit card (VISA, MasterCard, American Express, Discover Card) that would have a lower interest rate than a store card. There is really no reason to have a store card.

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Review
#1004219 Review #1004219 is a subjective opinion of poster.
Product
Lowes Account
Cons
  • Online customer care
  • Already stated above
  • Lack of communication
Reason of review
credit card closure without any notification.
Years ago when LOWE'S was the only big game in town here in North Central WV, my parent and my self both had Credit accounts with LOWE'S CREDIT, in Ga.well my father passed away in 93, and my mother" paid off and closed their account". I owed about $1,700 dollars, and...
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Review
#996861 Review #996861 is a subjective opinion of poster.
Product
Lowes Account
Reason of review
Problems with payment

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts