Lowes Account Reviews and Complaints
(1 of 10 reviews match)
Don't USE My Lowes- bad IT security practices
I have had my lowes account since 2012. The *** cashier put my most recent purchase on the wrong account. No one in the store could fix it but said to call their customer service number. The *** person at customer service kept me on the call for 45 minutes and then deactivated my account and said that it was permanent. WHAT? DON'T YOU HAVE A DO AT LEAST A NIGHTLY BACKUP FOR THIS IMPORTANT DATA. NOPE!!! So what good is a system that an employee error or software bug can delete all data and there is no recovery. I had almost 6 years of purchases trusting their hype that they were saving all my data.
Reason of review
poor IT practices
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