Dec. 19, 2015,
I went to Lowe's here in Goose Creek, S. C.
Needed help to put up a Christmas lights outside my house:)
Asked for an electrician and I met Todd??? Told him my problem. Needed an adapter for my lights. Helps so can have a Christmas tree in my neighborhood:-)
First he was trying to help me pretendingly, along with your other employee named Sharon, who kept looking at her watch:-)
I didn't get any efforts from him, or any help, any suggestions, any solutions perhaps!, zip!!
Instead he just left me without saying this " I am sorry but I can't help you.
So rude and no help at all.
I was so disappointed and made my mind not to shop at Lowe's anymore.
I thought you were there ready to help us.
Perhaps, he was tired and overworked,? but still he shouldn't show me the negative attitude.
I did say thank you;-) and said goodbye to him when I left your store:)
Maybe, he needs more Orientations, more customers relationship care training.
Please, remind him that without the customer he don't
have a job.
L. R. Thompson
Goose Creek, S. C.
Reason of review: Poor customer service.