I am gutting 2 bathrooms, 1 at a time, Just finished vanity and s setting stool Aquasource. fill valve would not fill, I live 100 miles from Lowes and we to Ace Hardware for new fill valve so I could have a working toilet.
Saved receipt went to Sioux Falls Lowes and explained situation their response was you should have brought back entire product...I said refund me the money I paid Ace for working part...They said contact Aquasource *** If you sell the product then stand behind it, they lost a customer for life on a $8.00 item.
Called the customer service today and same reponse..Never setting my foot in Lowes again . Home Depot customer for life!!
Reason of review: Not as described/ advertised.
Monetary Loss: $8.
Preferred solution: Let the company propose a solution.
Lowes Cons: Bad customer service, Customer service received, Lack of response.