Product: Lowes Blinds Installation Clear all filters (16 of 16 reviews match)
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Resolved
1.6
Details

Update by user Aug 11

Not resolved. One Bali cellular shade remains on back order.

Had to make additional calls 8/9. Original order was 6/9. I am supposed to get a call back from Lowe's on Monday 8/11 with status of shade.

Do not order Bali products! Recommend that Lowe's stop offering Bali...

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2 comments
Anonymous
#1716841

Blinds are the least of your problems. If your sliding door is 3/4" out of square it isn't sealing properly. You should look into having your patio door removed and properly installed.

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Review
#1586504 Review #1586504 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Pros
  • Location and hours
Cons
  • Phone system
Reason of review
Problem with delivery
Loss
$273
Preferred solution
Price reduction

Lowes - Bought some blinds

I bought blinds from Lowe's four months ago. Initially, it took two months for the blinds to arrive, but the valance was missing. After talking to the store, Lowe's agreed to take the blinds back to have them recut so as to fit with the valance, but I am still waiting after two more months. This was a job that cost over $300 and my window is still bare. I'm kicking myself for doing this through a big box store. i wanted convenience and to get things done quickly...HA! All this time later and the joke is on me. Really, this is my fault but i've learned my lesson and will go to the mom and pop stores when I can from now on.
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Review
#1555988 Review #1555988 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Poor customer service

Lowes - Stall and incompetence

2.2
Details
Took 2 weeks to get a measure appt. Blinds were left on my front porch with no notification and another 2 weeks to get the install appt. Guess what- parts missing so they still are not up after almost 2 months wait! DO NOT USE THEM.
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Review
#1459706 Review #1459706 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
1.5
Details
We went to Lowe’s on July 3, 2018 to begin the process of having blinds installed in our new home. Since then the process has been a nightmare. There is absolutely NO communication between the installer and Lowe’s. After the installer measured, he said Lowe’s would...
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1 comment
Anonymous
#1598746

Whatever happened with this. Lowes actually lost our blinds.

Review
#1381301 Review #1381301 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Bad quality

Lowes in Orlando, Florida - 3 months ordering blinds

2.0
Details
Ordered 6/23 and today 9/11 they installed wrong blinds. Multiple visits and calls and no one able to help. $2,000 blinds and still having issues with order. No manager able to make this right. Very frustrating
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Review
#1352546 Review #1352546 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Not as described/ advertised
Paid for my blinds to be measured, set appointment and it’s now an hour past appt time and no one called to confirm or indicate being late. Continuous calls to store and no one knows anything and no appointment book. Rep says she will leave message. I’ve called 3 times...
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1 comment
Anonymous
#1538998

My goodness, an hour late. I hope the person coming to measure didn’t get into a car accident and is dead in a ditch somewhere.

I missed it...

When did society become so self-centered and impatient. It must be nice to live in a world where nothing ever goes wrong and everybody is always on time.

Review
#1328707 Review #1328707 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Order processing issue
1.0
Details
Lowes - Don’t use them for anything you may need them to install
I go to the local store in Piscataway NJ a few days later and am told the person who does blinds is not in now that I should come back tomorrow. I come back tomorrow and the rep I see recommended he send someone out to the house again to take measurements for an...
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3 comments
Anonymous
#1543304

This coupon does not include installation. This is just for the blinds. You'll get 10% off if they're in stock blinds and another 5% off if you get special order blinds.

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Review
#1325641 Review #1325641 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Pricing issue

Lowes - Exceptional

Loews delivered on everything promised. They came and measured. Precision blinds did installation. They called and came schedule. Installer, Jay, was professional, quick and very accurate. Removed old verticals and installed three vertical within 45 minutes. Highly recommend....and very pleased! Rita Miller Cape Coral, FL {{Redacted}}
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Review
#1310935 Review #1310935 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Good customer service
the BG Lowes is pittiful...I have to say that the Lowes in BG is about the poorest customer service i have ever encountered i ordered custom blinds for every room in my home and paid for them in cash not cred not layaway or installments cold hard earned cash it was a...
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4 comments
Anonymous
#1544422

Take Lowes to Court - and NEVER pay cash. If u charged on a credit card, u could dispute Lowes' lousy service and they would have credited u.

Also, NEVER pay upfront for anything. If u must, put the lowest deposit possible.

Post this to Yelp - so other won't go there. I was ready to go to Lowes tomorrow - now I won't.

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Review
#1302796 Review #1302796 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Order processing issue
Loss
$1800

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
This was my first time to buy blinds from Lowe's to save a few bucks. That was the worst decision I made. I needed guidance in selecting my blinds. You don't get that at this store. I bought 72" long blinds for a 58" long window. Width was 35" and they cut it to width...
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1 comment
Anonymous
#1519327

It is a blind. You should have adjusters on it for length.

I don't see how you've lost $1700. Your blinds have been installed, they are not broken or damaged, and everything works accordingly.

Your only compliant is the length. Which you can adjust at home with no trouble as any reasonable person can.

Review
#1299164 Review #1299164 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Bad quality
Loss
$1700