Product: Lowes Blinds Installation Rating: 2 Stars Clear all filters (8 of 17 reviews match)
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Resolved
1.6
Details

Update by user Aug 11

Not resolved. One Bali cellular shade remains on back order.

Had to make additional calls 8/9. Original order was 6/9. I am supposed to get a call back from Lowe's on Monday 8/11 with status of shade.

Do not order Bali products! Recommend that Lowe's stop offering Bali...

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2 comments
Anonymous
#1716841

Blinds are the least of your problems. If your sliding door is 3/4" out of square it isn't sealing properly. You should look into having your patio door removed and properly installed.

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Review
#1586504 Review #1586504 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Pros
  • Location and hours
Cons
  • Phone system
Reason of review
Problem with delivery
Loss
$273
Preferred solution
Price reduction

Lowes - Stall and incompetence

2.2
Details
Took 2 weeks to get a measure appt. Blinds were left on my front porch with no notification and another 2 weeks to get the install appt. Guess what- parts missing so they still are not up after almost 2 months wait! DO NOT USE THEM.
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1 comment
Anonymous
#1752775

lowes does not package the product and if you special ordered them then the install date goes with how long it takes to get in

Review
#1459706 Review #1459706 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
1.5
Details
We went to Lowe’s on July 3, 2018 to begin the process of having blinds installed in our new home. Since then the process has been a nightmare. There is absolutely NO communication between the installer and Lowe’s. After the installer measured, he said Lowe’s would...
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1 comment
Anonymous
#1598746

Whatever happened with this. Lowes actually lost our blinds.

Review
#1381301 Review #1381301 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Bad quality

Lowes in Orlando, Florida - 3 months ordering blinds

2.0
Details
Ordered 6/23 and today 9/11 they installed wrong blinds. Multiple visits and calls and no one able to help. $2,000 blinds and still having issues with order. No manager able to make this right. Very frustrating
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Review
#1352546 Review #1352546 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Not as described/ advertised
2.2
Details
We purchased custom blinds for our new home which took several weeks to manufacture. The installation was supposed to take 1 day. The hardware was sent to our local LOWES and sat there for 2 weeks awaiting the installation which could not be scheduled until after they...
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1 comment
Anonymous
#1521151

we went to lowes to order faux wood blinds , there was problems ,but we're waiting for the people to come to measure our windows, they are supposed to be here between 10:00am and 11:00am, it's 10:25and no show. If they don',t show up ,we will cancel our order with Lowe's, and go to someone that's dependable.I will NEVER order anything else from Lowe's !

Review
#1063786 Review #1063786 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Order processing issue

Lowes Blinds Installation Review

1.5
Details
After spending $15,000 I have insulated blinds that are falling down, a crack in top of the line granite and a stove that is not level. Nothing was done on time. A total waste of my money. Customer service is non existent.
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Review
#955032 Review #955032 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Poor customer service

Lowes Blinds Installation Review

1.8
Details
Bought insulated curtains for my entire home over a year ago. The installer was here 8 times and never got it right. He replaced 1 of the sliding door curtains 3 times because they broke. For over $3000.00 I got curtains that need replaced after 1 year.
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Review
#942504 Review #942504 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Bad quality
2.3
Details
Lowes offered and then Charged me $99 for special offer install on blinds, that was $45 to measure and $54 to install up to 9 blinds. When I went to actually place the order, they added $450 to install price stating that 'other charges apply' but couldn't say what...
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1 comment
Anonymous
#1369596

I am going through a blinds installation right now in Lynnwood WA Lowes. It's honestly been a nightmare.

They're using North End Remodel from Marysville.

One word: RUN.

This is supposed to be a quick process but we ordered in July 2017. It's mid Sept, got blinds in August, no installer and Lowes doesn't care.

Run!

Review
#937579 Review #937579 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Cons
  • Lack of training employees
  • Lack of service and followup
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts