I've been waiting two weeks for an associate to call me back with an estimate for an installation. I can't get hold of anyone.
This store is so bad they don't even answer the store phone. I even tried to call during the day at 10:30am and 2:30pm, you figure someone would be available during those times. Nope, just rings and rings. I contacted the corporate office to complain and they said the store manager would call me back in 24 hours and it's now been 3 days.
Also, when you go in the store there is never anyone in the isles for assistance. You're pretty much on your own.