Product: Lowes Cabinet Installation Clear all filters (11 of 11 reviews match)
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ordered a bath counter top in Jan 2019...It is now April 2019...Never did get the counter top...All they did was credit my account, so now I have to get my money back from the bank and find a new counter top.... no one really cared, now its home depot from now on. If...
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7 comments
Anonymous
#1680816

Lowes issued you a refund. What else do you Want Lowes to do?

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Review
#1525415 Review #1525415 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Let the company propose a solution
1.5
Details
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen

Update by user Mar 26

It's a 4,000 dollar loss not 4.

Original review posted by user Mar 26

We had a pipe burst and our kitchen needed to be remodeled. We hired lowes to do it. When their contractor got in to the renovation they found mold in our walls. Lowe's Manager, Wayne, told us we had to get approval for their contractor...
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2 comments
Anonymous
#1697636

Like the other person said, look for a place that offers free consultation with an attorney/lawyer and hope you have all necessary paperwork and emails from this Lowe incident. We're having an issue with Lowe's ourselves...this company needs to go out of business.

It's unacceptable for a store this large to associate themselves with unqualified contractors and to keep zero records of jobs being done. It would seem they are hiring cheaply and sucking dry their insurers by fixing unnecessary problems (poorly at that).

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Review
#1500281 Review #1500281 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Cons
  • Install
  • Destroyed property
  • Managers
Reason of review
Bad quality
Loss
$4
Preferred solution
For them to come fix the areas causing the damage or a full refund so we can hire someone to fix the damages.
Tags
  • Lowes cabinet installation
  • Kitchen Remodeling
1.0
Details
Twenty minutes later, I received another call starting that part of the cabinet was back ordered. No one could tell me why I received the first call. Now three weeks later, and I had confirmed installation again. An hour before the install time window was to elapse, I...
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1 comment
h.kitchener
#1574920

Why don't you just cancel the order and go elsewhere? Apparently, Lowe's doesn't really care to have your business.

Review
#1374208 Review #1374208 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Reason of review
Order processing issue
1.5
Details
August 1st cabinets were suppose to be installed. September 1st we finally had to find our own contractor to install them. September 5th still waiting on granite. Brenda with the Executive Committee at Lowe’s is worthless and wants to do nothing but nickel and dime...
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1 comment
Anonymous
#1556618

No help available at the Chicago Brickyard store

Review
#1347851 Review #1347851 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Reason of review
Order processing issue
I paid Lowes to install the cabinets i purchased at their store only to have the subcontractor, did not know how to install cabinets. Unfortunately i didn't figure this out until he was done and i took a look at the final product. one top cabinet was 1 1/2 higher than...
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1 comment
Anonymous
#1488057

Sounds like job Jacky cooper did !

Review
#1253599 Review #1253599 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Reason of review
Bad quality
2.7
Details
this last order is for custom curved shelves for end of cabinet row. was just plywood with iron on edging for $306.00. (Custom my ***) edging coming loose in corners and saw blade marks on shelves. flooring transition strip to living room has large gap you can see...
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1 comment
Anonymous
#1479100

you went to Lowe's because they were cheaper then the local company, and that is exactly what you got!

Review
#1252609 Review #1252609 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Cons
  • Will never shop at lowes again
Reason of review
Bad quality
3.5
Details
I purchased a kitchen and bathrooms cabinet project from Lowes in June of 2017, I paid $35,000.00 in full, up front per their policy. Lowes finally installed the correct cabinets in April of 2018. During this time we were unable to live in the home because we no longer...
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Review
#1250633 Review #1250633 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Cons
  • Being treated like i was disposable and being lied to
Reason of review
Order processing issue
Loss
$52000
Preferred solution
Full refund
LOWES CRUMMY SERVICE!!! Does Lowes think somebody is stupid!!!! My name is Reuben Lee. My account number is 81924114850902. My phone number is 347-806-1221. On 11/14, Lowes dropped off the cabinets we purchased. On 11/16, Lowes begin installing the cabinets. Now, they...
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3 comments
Anonymous
#1399935

I don't know about Lowes thinking you're stupid but I have to question a person that would post their name, account number and phone number on the internet. I wonder who will be responsible for charges to your account since you posted all this information for everyone to see.

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Review
#1140251 Review #1140251 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Cons
  • Crummy service all around
Reason of review
Problem with delivery
Contracted Lowes, paid 6K+. Nothing went right. Wrong cabinet on one wall, not level, part of them on the slab, the other end up on the tile. I had to level so i could put countertops back on. Can't install vent-a-hood, they drilled hole 4 inches off. It took...
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1 comment
Anonymous
#1320485

Never use the big box stores contractors. They pay so little, you usually get inexperienced and/or incompetent installers.

Review
#1031188 Review #1031188 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Cons
  • Zero customer service
  • Called names by
Reason of review
Most of the above.Poor cust service, horrible quality, missed delivery on numerous occasions, wrong items ordered.
Loss
$15000
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
I recently had kitchen cabinets in stalled by Lowes of Mt Vernon il.Labor charge was 649.00 took less than a day.When the job was finished they left particle board showing on my kitchen floor isttead of putting a piece of laminate flooring down to match the rest of my...
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2 comments
Anonymous
#1271732

Did you pay to have flooring done also. Just because you pay to have cabinets installed doesn't automatically get floor work done.

I have no ties with Lowes. I have seen multiple time customers want turn key project but dont want to pay a contractor and try act as their own. When something get overlooked its always somebody elses fault.

Why would you install cabinets and not new flooring. It's almost impossible, but can be done, to install cabinets in exact same footprint.

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Review
#902269 Review #902269 is a subjective opinion of poster.
Service
Lowes Cabinet Installation
Reason of review
High price for poor work
Tags
  • Lowes Does not Care About Customer