Product: Lowes Carpet Installation Clear all filters (35 of 35 reviews match)
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We started this process with Lowe's on February 15th and it's now May 8th and we still have NO carpet and NO understanding of when or if we will get our order. We have been told so many different stories; 1. the measuring person will call to schedule, we had to follow...
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Lowes Carpet Installation
#1250682
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On 4/4/18 ordered and paid for carpet and installation Several weeks later carpet came in and 2 guys came out to install We cleared room and they put down tack strips on steps and room They then discovered carpet was defective They called someone and then came back...
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Anonymous
Anonymous

updateA week after calling everyone and Lowe’s they did findSomeone to install carpetDid a good job

1.0
Product
Lowes Carpet Installation
#1250296
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Called store and no one was in the department. Called another company and had the carpet installed within 72 hrs of the sale. Better carpet and less Money. Lowes lost $2500 on the deal. Might want to find a different installer and teach employees to talk to each...
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1.0
Kathleen, Georgia
Product
Lowes Carpet Installation
#1250275
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I had requested a bid on a carpet install..the Representative came and measured, left and would get back with me with a bid. I never recieved a call. After numerous calls requesting my bid. After 2 weeks I was given a bid. At which time I was assured my representative...
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1.0
Product
Lowes Carpet Installation
#1237164
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Purchased "in store" carpet and was told that it would be installed in two weeks. Called store and they said that they "changed systems" and waited a month to have it installed. Had call 4 or 5 times before anyone would answer. No one seems to know what to do and who...
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Anonymous
lowes lies

also they really dont care.if you have any problem always call the lowes corporate office first then they will call your store then you have a better chance of getting the pro...

Anonymous
Anonymous

FYI, the term "changed systems" is actually code for "our carpet installer company got tired of working for less than 50% of what they would if they didn't work for us and the...

Product
Lowes Carpet Installation
#1220044
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I purchased carpeting for LR, Hall, Master Bedroom, Closets, TV Room....big rooms. Put off installation due to having problems getting tile installed first. Now, they will not call me back with the number for installation. I am screaming mad at this point, and they...
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Anonymous
Anonymous

Sounds like you might be one of those customers that can't speak to a retail employee without exercising your vast vocabulary of four letter words. Treat the salespeople in a ...

Product
Lowes Carpet Installation
I didn't like
  • Customer service
#1219357
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In November of 2017, I ordered carpet from Lowes store in Federal Way, Wa. It was installed on January 3, 2018. There were some problems with the installation and the installers broke two lamps during the installation. The lamps were only two months old and were...
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2.7
Product
Lowes Carpet Installation
I didn't like
  • This purchase of carpet was a nightmare from the beginning
#1215261
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Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
I purchased carpet at Lowe's January 6, 2018, for the living room, dining room, stairs, hallway and three bedrooms. The day before the install for President's Day in February of 2018, I was notified by the installation company there was not enough carpet to complete...
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Anonymous
Anonymous

While the carpet has been installed, there is still some variation in the carpet between rooms. However, each room is cohesive. I would have preferred to have all the carpet m...

Product
Lowes Carpet Installation
#1212156
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Lowes - Don't purchase anything requiring installation from Lowe's
Lowes - Don't purchase anything requiring installation from Lowe's
Lowes - Don't purchase anything requiring installation from Lowe's
Lowes - Don't purchase anything requiring installation from Lowe's
On January 16th, Lowe's contractor started a carpet install. They finished around noon on January 18th. Upon inspection, and before signing off on the job, I noticed large white stripes running across the carpet in every single room. I also noticed that the carpet pad...
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Anonymous
BLAHBLAH

You have to understand that Lowe's even though it is a huge company, has to follow manufacturer procedures when it comes to faulty product.This is not a rule or inconvenience ...

Anonymous
Anonymous

No, anonymous responder, the lines are not from the fibers getting crushed from storage. The dye is lighter on these lines, and attempts to smooth out with my hand did nothing...

1.0
Product
Lowes Carpet Installation
I didn't like
  • Not a thing terrible company
#1205087
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Lowe's did not order enough carpet to also carpet my walk-in closet. It is now almost March and I still don't have my closet carpeted! I also didn't notice at the time that two vents were not cut out in my living room. I called within the week of it being installed...
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Product
Lowes Carpet Installation
#1199833
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