Product: Lowes Carpet Installation Clear all filters (69 of 69 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
2 comments
1.0
Details
Lowes - Carpet Nightmare
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
View full review
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

Author
Location
Hatfield Township, Pennsylvania
Service
Lowes Carpet Installation
Cons
  • Have never had worse
  • Lack of professionalism
  • Anything about their customer service
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Review #1580868 is a subjective opinion of poster.
0 comments
2.2
Details
So we had a Stainmaster carpet installed by Lowes. Pet protect and warrantied. My husband notice immediately that the thresholds installed between the rooms was beat up so he called and they sent someone out to take a look. We heard nothing. Then we notice within about...
View full review
Author
Location
Township 15 Huntersville, North Carolina
Service
Lowes Carpet Installation
Cons
  • Lowes inability to resolve my claim in a timely manner
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution
Review #1562174 is a subjective opinion of poster.
1 comment
Not happy with Lowe installers for rug in bedroom.. they cancelled the installation 2 times and finally came 3rd appt.. Installers sort of uncivilized, no time to talk and apologize for two appts change for the installation. I had taken the days for that purpose to be...
View full review
Anonymous
#1661461

The people doing the actually installation of your carpet may have no idea that your installation had been delayed. They just go out to the jobs the scheduler has them set up ...

Author
Service
Lowes Carpet Installation
Review #1493036 is a subjective opinion of poster.
0 comments

Lowes - Carpet installers are a no show & customer is not happy.

1.0
Details
Carpet installers a no show. Called company, Hunter Flooring , & was told the installer ran into a problem but would be out in about a hour or so. It has been several hours & they still are not here. Called again & was told they would be out in another 45 minutes. No carpet installed & a room full of furniture is being delivered in the morning. How do you run a business & not show up to do the job?
View full review
Author
Service
Lowes Carpet Installation
Reason of review
Problem with delivery
Review #1480935 is a subjective opinion of poster.
2 comments
Picked out tile and carpet at Lowes. We installed the tile ourselves but when it came time for the carpet install that's where they list me to Home Depot. Wished we gave Home Depot all our money. The installer called to schedule measurements. I let him know we don't...
View full review
Anonymous
#1651187

RIGHT! Go to Home Depot! No one on this site is going to fall for THAT one ! Read the Home depot complaints sometime.

Author
Service
Lowes Carpet Installation
Reason of review
Poor customer service
Review #1480336 is a subjective opinion of poster.
1 comment
After paying Lowe’s for carpet and installation waited approximately two weeks was told install would be Tues morning which was fine took day off to be home was told a couple days in advance install would be in the afternoon. After waiting all day called around 4:30 to...
View full review
Anonymous
#1648643

It's an unfortunate fact of life that things can throw delivery or installation schedules off. Your best bet would have been to let them install the carpet Tuesday even if it ...

Author
Service
Lowes Carpet Installation
Review #1475808 is a subjective opinion of poster.
0 comments

Lowes - Stay away! And they are not military friendly

Where do I began? At the end bc I have spoken my complaints so often that even I’m tired of them. Lowe’s, specially store 1153 in McDonough Ga, doesn’t give a hoot about customers once they have your money. Oh, the complaint line is a joke bc all they do is send you back to the store that messed you over in the first place. I have dealt with this poor treatment since November and it’s now February. They even canceled my carpet installation because I had the nerve to complain about being overcharged by $1900. Yes, this has caused my condition to worsen and my pockets to lessen....anyone who wants to hear why you should not trust this store can call me 7706587313, wish my number spelled out buyer beware
View full review
Author
Location
Anderson, South Carolina
Service
Lowes Carpet Installation
Review #1461493 is a subjective opinion of poster.
0 comments

Lowes - Cancelled carpet installation

2.6
Details
Scheduled for carpet install this morning and received a call stating the installer had van problems. Irritating when you put everything aside to accommodate them. Have they not heard of van rental??
View full review
Author
Service
Lowes Carpet Installation
Review #1454190 is a subjective opinion of poster.
0 comments
1.8
Details
"Installers showed up in the rain with huge roll despite laser measurements from estimator. Classic ranch house where nothing over 12 feet wide so easily cut room pieces at warehouse. Anyway it is raining and these clowns have to cut it in driveway since they cannot...
View full review
Author
Service
Lowes Carpet Installation
Cons
  • Service and their venders
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Price reduction
Tags
  • Lowes Bad Carpet
Review #1452237 is a subjective opinion of poster.
0 comments

Lowes - Free install carpet scam

1.0
Details
Lowes sends out an installer, takes measurements. Next day the installer wants $1.00 sq ft for tack strips & glue ! Really ? This estimate was on a new room clean concrete, no prep. Independent carpet installers charge $1.00 to $2.00 per sq.ft. depending on moving furniture etc. Sad Sad Sad Sad Sad
View full review
Author
Service
Lowes Carpet Installation
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
Review #1452208 is a subjective opinion of poster.