Lowes Carpet Installation Reviews with Media
Lowes Carpet Installation Photos
- Low quality
- Have never had worse
- Anything about their customer service
Lowes - Bad Carpet Experience
- Poor installation
- Managment will not contact me
- Disregard for loyal customer
Lowes in La Plata, Maryland - Poor carpet installation
- Store layout
- Installation subcontractor
Lowes - Carpet installation completely wrong and no satisfactory resolution
Update by user Sep 24, 2018
Finally we gave up with Lowes and signed paper with just 24% refund. But it been 2 months we haven't received our check.
There is no clarity that when I am going to get or will it get reissue if lost.
The person who is working with us is neither responding to our calls or emails. We just get automated response saying will get back to you after 6 days but no clarity on what's going on.
Original review posted by user Aug 17, 2018My husband and I purchased a house last yr in 2017, we wanted to do house improvement/upgrate in the new house so we did some research in carpet purchase and narrowed down Lowes however Lowes did not meet our expectation at all, its so frustrating that its been 5 months now and the issue is not close to resolution. we bought carpet from Lowes at Raleigh store around 5 months ago , contractor came in the morning , after doing installation in the whole house at the end of the day they informed us that there are two different shades in the carpet and that some one will contact us shortly since contractor will report this issue with pictures and report. since then our struggle is still on, no one ofcourse contact us and we are at point that we are literally being pass from one team to another, from different people from store manager to CPD and now to sales installation team to get this resolve and yet there is no follow up and status of what is still same. its sad that we trust and choose Lowes for the business and paid upfront $6000 . This was absolutely not expectated from one of the reputed company although I am conceived now I should rather warn my friends, family, co-workers and neighbors not to purchase from Lowes. Lowes contractor lied to us and informed us about the two shade after the insallation. its been 7 months now and there is no satisfactory resolution to this situation.
Resolved: Lowes - Carpet Not In Since January 2018. It's March 2018.
Update by user Apr 15, 2018
While the carpet has been installed, there is still some variation in the carpet between rooms. However, each room is cohesive.
I would have preferred to have all the carpet match without variation throughout the house, but at least, there isn't any variation in each room. Updated April 15, 2018.
Original review posted by user Mar 16, 2018I purchased carpet at Lowe's January 6, 2018, for the living room, dining room, stairs, hallway and three bedrooms. The day before the install for President's Day in February of 2018, I was notified by the installation company there was not enough carpet to complete the master bedroom from the mill. I agreed to at least start on the installation on President's Day, February 19, 2018. Today, on March 16, 2018, the last piece of carpet was put down and the installer notified me the piece of carpet had a variation and did not match. I immediately called Lowe's and we agreed to re-order the complete job to avoid another mess, rip up the previous work and start from scratch. Thanks, Lowe's! Hopefully, this whole carpet installation will be done correctly the third time!
- Not a thing terrible company
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