Product: Lowes Carpet Installation Rating: 5 Stars Clear all filters (4 of 77 reviews match)
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Lowes in Wareham, Massachusetts - Wonderful guys who put down my rug

4.8
Details
I had an amazing experience with the wareham Lowe’s carpet installation, were very polite and friendly, i normally go to Home Depot but I’m glad I gave lowes a try. The two guys moved a huge sectional and some other furniture and did it with a smile . I highly recommend buying and installing there rugs you will not be sorry
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Review
#1674729 Review #1674729 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Pros
  • Couresty of one worker
  • Installation guys
Reason of review
On time delivery

Lowes in Cary, North Carolina - Very satisfied

5.0
Details

Update by user Nov 06, 2018

And we got the 10% military discount that Home Depot wouldn't give

Original review posted by user Nov 06, 2018

After reading so many bad reviews, I was very hesitant to use Lowes. But our experience replacing carpeting in 3BRs, family room, stairs, closets was great. Ordered Stainmaster Pet Protect Riverwalk from their Cary, NC location. Employee Adam was knowledgeable and made no errors. I was also concerned that the installation go well. Installers from Legacy Flooring in Raleigh, NC arrived on time. Three man crew moved designated furniture, ripped up old carpet and pad, installed new of both, vacuumed and hauled away old materials. Crew chief wore t-shirt "Rodriguez Flooring" so maybe Legacy subbed it to them. Crew was professional, polite and did a wonderful job - even asked where we wanted seams placed. Couldn't have gone better. It's beautiful! I think it really matters that the installers have lots of experience. Otherwise, it can be a nightmare.
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Review
#1395061 Review #1395061 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
with carpet installation

Installers made up for the horrible Experience at lowes

4.5
Details
Nothing but delays and run around from Lowe's with a 10,000 full house carpet purchase. Complete disappointment until installation day. The 2 installers were beyond deligent in their work ethic. Came at 9am and 12 hours later finished the 2500 Sq ft house in one day meticulously. Went above and beyond!!
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Review
#1314939 Review #1314939 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Good quality

Lowes in Colonie, New York - Excellent service

4.9
Details
I went to another home improvement box store and they gave me a deal similar to Lowes. Free installation with purchase and free furniture moving/disposal of old carpet. This measured, but when they sent the estimate they said I'd need to remove the vinyl tiles in 1 room because they may contain asbestos. I had the original tiles carton but they then said there was a height difference (1/8 inch) because of the tile. It took a few hours to remove the tiles then, while shopping at Lowes, I found a better deal at Lowes. The Lowes installer said he would not have required the tile removal and was more professional than the first. When the Lowes carpet arrived the installers were polite, helpful, and did excellent work. Once the lady of the house came home she didn't like the color and said she couldn't live with it. I contacted Lowes because they have a full satisfaction guarantee. They agreed to change the carpet for a different color as long as I paid a disposal fee ($75) and ordered the same brand carpet. Once again the installers were polite and professional on the second visit. I would definitely use Lowes again for carpet. I really like that it's easier to get a veteran's discount at Lowes than the orange store.
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1 comment
Anonymous
#1479461

No wonder prices are so high. Replacing your carpet because your wife couldn't pick the right color before you purchased it just drives prices up. They make up for the loss they take on jobs like yours by jacking the prices up for everyone.

Review
#1250615 Review #1250615 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Pros
  • Customer service
  • Way lowes dealt with the return
Reason of review
Good customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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