Manufacturer: Lowes Category: Installation Clear all filters (17 of 17 reviews match)
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We bought carpet at Lowe's and had them install it. We called the store because of issues with the installation and set up an appointment to have someone come to look at it. When nobody showed up we called the store and realized that they never even scheduled someone...
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3.1
Product
Lowes Carpet Installation
#893632
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It took us over 3 months to order our carpet due to going ther several times and no one ever being able to assist us. The measured our home and didn't ask what carpet we wanted. When we picked a pattern they told us the needed to come again. Which delayed the...
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2.2
Product
Lowes Carpet Installation
#869803
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I had the original builder's carpet (23 years old) replaced in my house.Living room dining room, stairs, hallway and 3 bedrooms. This house is occupied by myself and my husband (in our 50s). The only thing wrong with the old carpet is it was worn in some spots. Lowe's...
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Product
Lowes Carpet Installation
#777314
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I went to Lowes of Egg Harbor Township NJ this morning to pay the balance for my carpet install.I was excited about getting my room done until I arrived at Lowes. After patiently waiting, the salesman finally got to me and began to process the order. Another customer...
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1.0
Product
Lowes Carpet Installation
I didn't like
  • Customer service
  • Incompetent staff
#765992
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I recently had carpet installed by Lowes, never again!!!The company they used as they sub contract out was Keller and the office people are horrible to communicate with. Once I got a date the installer showed up with no help and I had to re schedule after I left work...
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Anonymous
Anonymous

This is because the Keller company actually made half as much money as they would have if you had contracted directly with them. Lowe's keeps half of the contracted labor amou...

Product
Lowes Carpet Installation
#741806
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Installed wrong carpet!We ordered and paid for SOS Soul Mate carpet with pet protection. This is a thick dense carpet. We asked for it to be the color of a low end thin carpet SOS Kindred Spirit. They delivered and installed the Kindred Spirit carpet. My wife told them...
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Product
Lowes Carpet Installation
I didn't like
  • Rude manager understanding flooring staff
#714018
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Early May of this year my husband and I visited your store @4430 Illinois rd.Fort Wayne, IN 46804. We had been pricing carpet for our living room and stairs w/hall. We spoke to John McKnight(he was very nice and helpful). We found a carpet that we liked and John set up...
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1.3
Product
Lowes Carpet Installation
I didn't like
  • Customer service received
#661318
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