Elkton, Maryland
Not resolved
1.0
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Customer service
Product or Service Quality
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Lowes will not stand behind THEIR mistakes they act like they are concerned and have "Kimberly" reach out to you when you email the CEO. If this stops one person from buying carpet from Lowes I will be satisfied.

The carpet installers laid the carpet wrong into the French drain and I assumed it was a leak in my wall making my floors wet after several years of dealing with mold and *** a cable repairman is the one who found my issue and I was told it is out of warranty so pretty much sorry about your luck.

I will NEVER give another penny to Lowes.

Product or Service Mentioned: Lowes Carpet Installation.

Reason of review: Bad quality.

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