Norfolk, Virginia
13.1K views 63 comments

Advertisement said $98 whole house install.After we paid $32 for them to come out to do a square footage estimate, thew insisted that we buy there pad.

We already had new pad (less then 1 year old. Steps cost extra, plus carpet removal (which we had already removed). total for labor only would be $1900 dollars.

We got them to remove the charge for carpet removal however they still want to charge $1300 for a $98 whole house install.The carpet person at this Fredricksburg VA store eventually hung up on me after I told him I don't care how his numbers add up that was his problem in my math $98 never =1300+ dollars.

Review about: Carpet Install.

Review #173710 is a subjective opinion of a user.

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Anonymous
Austin, Texas, United States #1240394

My free installation ended up at $2800, Lowes is a major scam on carpet by using the pad and installation for hidden costs. $500 to haul off the old carpet, $250 to move the furniture around and they will not move beds or TV's, $84 for carpet tape and almost double the going price for pad.

Anonymous
Baltimore, Maryland, United States #1235772

If you read the $98 BASIC LABOR charge it clearly states "does not include installation on steps, moving furniture, rip up and removal and any other customization".I'm also positive that the quote for $1300 included the carpet and pad.

Before you negatively criticize Lowes and the associate that EVENTUALLY hung up on you for attempting to explain to you that you are wrong you should get your facts straight. It's people like you that make retail associates jobs very difficult.

The carpet installation pricing is very clearly listed all over the department.Try reading and listening to the professional sales associate before posting bogus stuff like this.

LowesWorker
to Anonymous Perry, Georgia, United States #1292020

Even as a worker, I can see the scam.Not exactly as this women stated, but I can see it.

I went with the free installation and that includes furniture removal, carpet removal and haul away. One if the first charges I seen were for haul away. Then i add up my numbers.

They want me to buy 92 extra square feet of rug which totals $150.Why should I buy that much extra to literally cover 10 square feet that is not covered by the 15 foot roll????

Anonymous
#1152218

Yup that's how they get you

Anonymous
#1008212

When getting estimates fir flooring.Get several estimates.

Compare apples to apples. Most installers are subcontractors. When working for lowes they require them to be carry all kinds of insurace!! There is no way they can install a whole house for 99.00.!!

They would loose money!! They are tacking it in somewhere!! Get a bid from them for carpet pad and labor. Now get another bid!!

Compare the bids!! Is the overall price higher or lower? Is the value of the product the same? Flooring stores carry all the insurance that lowes makes the installer carry.

The flooring store will back the product and give u a warranty!! Lowes does have a credit card u can use!! Stores most likely have some kind of financing...

Depending on credit...My husband has been in the flooring business for close to 30 years....

Anonymous
#982828

Lowes riped off my wife.We wanted new carpet in our house so I told my wife to handle it.

She called lowes they came out and gave her a square footage of 960 sq. ft. that would cover any overages they had. So my wife said ok after I got the 4500.00 dollar bill I did the sq.

ft. I came up with760 sq. with overage allowed. front room is 21/23.6.

So carpet comes in 12 and 13 foot rolls average you take 44 running feet witch would be 12/44 foot long cut in half put it side by side you get 22/24 minus the fire place you cut out 24 sq. ft. that goes in to the two closets I have.That they charged extra for Overage they say. Hall way is 43 inches wide I figured 48 inches or 4 ft.

wide 28 foot long take the left over carpet would be 28ft long 8 foot wide cut that in half that gives you 16/14 that fits the dining room that's all the carpet you need.12 by 72 foot long they charged my wife for 12/80 running feet that's like an extra 96 sq. ft. at 5.25 a sq. ft.

that's about 500.00 they got us for not including the pad. Not happy with LOWES at all. I will not go back to them ever again.

Ladys beware.Las Vegas Nevada

Anonymous
#946050

It's all a scam.I paid almost $3000 for a flooring install that has yet to happen.

The contractor will schedule, then something will come up the day before and it'll be rescheduled.This has been a neverending process for me.

Me
Horseheads, New York, United States #944654

Explain how someone is suppose to make a living on 98$ for a whole house installation. Grow up quit wineing

Andyman
to Me Virginia Beach, Virginia, United States #947446

Then why advertise it at $98?

Mike
to Me Griffin, Georgia, United States #1123617

To "me" If you had not gone to school,( I am making and assumption) you just would not know much of anything. They get a commission off the carpet , and the padding, Get it? A+B+$98!

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