Product: Lowes Cashier Rating: 1 Star Clear all filters (9 of 77 reviews match)
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1.0
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I am an avid shopper at Lowe’s on Lowe’s dr for all my home improvement needs as well as projects I do from time to time. Also I realize sometimes employees may panic in an emergency and act irrational, however this is my most recent experience and I hope it is...
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2 comments
Anonymous
#1727170

actually the employee WAS following the procedures. They are instructed to not let anyone leave the store if there is a clear danger to them if they leave the store.

If the storm was bad enough that the electricity was off then it was bad enough that it was dangerous to be outside ate the particular time. High winds, downed power lines, TORNADOES. Stop being an a55 and think about it.

If they let you walk outside and you catch a power line to the face and get killed than your family would sue the living *** out of them. They are protecting YOU and themselves.

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Review
#1611726 Review #1611726 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Samantha, the head cashier at the store located at 2150 Nesconset Hwy, Stony Brook, NY 11790 is a rude and unprofessional person, and I'm not sure why she hasn't been fired. I asked for help with one of my items and not only she was rude and nasty to me, but she was...
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Review
#1249310 Review #1249310 is a subjective opinion of poster.
Service
Lowes Cashier
Pros
  • Location
Cons
  • Samantha the head cashier extremely rude
  • Samantha is rude to customers and coworkers
Reason of review
Not as described/ advertised
Preferred solution
I want Samantha head cashier removed from that job. She is rude to customers all the time and to her own co-workers
1.0
Details
48 a sheet I asked the young man working there if they had any more and he said no I said would you look up Sherman to see if they have any and he did on his computer and he said they had 340 sheets I said would they match that price he says they should there are...
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2 comments
Anonymous
#1382604

I'm guessing your color is white, like a snowflake?

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Review
#1115505 Review #1115505 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Order processing issue
1.0
Details
Just wanted to share my experience with the Lowe's in republic MO... I had bought a new washer, dryer and dishwasher.. My total close to 2000.. Well get the washer home and it's broke the computer screen is bashed in.. Called the Lowe's in republic ,the manager Josh...
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Review
#1091347 Review #1091347 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service
1.0
Details
It really sucks that we are forced to use them as they are the only large hardware store in town. Home Depot is more than 30 minutes away-the drive is feeling shorter every time I visit Lowe’s. As I have renovated my father’s home over the last several months I have...
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7 comments
Anonymous
#1523176

If it's to the signing screen the transaction has already gone through. God himself couldn't cancel it.

Yes sometimes equipment malfunctions but that isn't the fault of the cashier no matter how stoned.

I'm sorry you had a hard time waiting out the literal 90 second time out before the physical signing option. If you think that's crazy good luck in the real world.

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Review
#983337 Review #983337 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service
Loss
$500

Lowes - Cashier Review from Doylestown, Pennsylvania

1.0
Details
My husband and I have been to your store in gun barrel city at least 6 times in a month trying to buy an outside light and 2 phone calls and we have been given run around about ordering so tonight my husband went back in to see if it was in stock...there was 1 so he went to purchase it with our debit card and your cashier wouldnt accept it because it did not have his name on it but he is a signer on our account and we have same last name and same address so i had to go back after working 14 hrs today when we got back your store was closed.This store has the rudest and the most unhelpful employees I have ever come across I would appreciate a call back from your company I believe we have been patient through all this...this also has not been first time we ve had issues with this store its every time we go in there
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Review
#811305 Review #811305 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Order processing issue

Lowes in Severn, Maryland - This place needs to be shut down

1.0
Details
I purchased some tools from this unprofessional *** hole and upon giving the cashier my receipt and the tools I was returning he procceded to place one of my tools behind him and removed the other 2 tools from my receipt. I bought this to his attention and he told me that was not my tool. The exact tool behind him, that I saw him place behind him and is listed on my receipt is not mine. I asked for a manager and was told there were none available???? This man just stole my tools and no one would do anything about this thief. I could not believe what he had done. He got the tool and I still have to pay for an item that I was returning??? NEVER AGAIN
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Review
#705819 Review #705819 is a subjective opinion of poster.
Service
Lowes Cashier
Cons
  • Cashier was a thief
Reason of review
they stole my tool and left me to still pay for it even though I was returning it
Loss
$60
Preferred solution
Full refund

Lowes - Cashier Review from Fort Myers, Florida

1.0
Details
I walked into the garden center @ Lowe's this a.m. June 7,2015 and it was like walking into a morgue...What an unfriendly bunch... From the cashier, to the people stocking plants,the workers have little or no knowledge whatsoever of items being sold,as to ground covering,seasonal planting, what plants are better to purchase to grow and thrive here in Florida,i.e. sun or shade...In addition to being clueless--no smiles,no hello, no may I help you..It was like a customer is a bother.... Just think,Lowe's how many items in your garden center could be purchased if only the workers had the knowledge of a garden center or plant nursery...Plus, how far a smile or greeting goes with customers....How being helpful is a great asset--not a liability... Will not shop in that garden center,again..... Maureen Hice,Ft. Myers,FL 33905
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Review
#646713 Review #646713 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service
1.0
Details
Looking for a plant that was in your flyer on Saturday. Couldn't find it. Asked if anyone worked in the Garden Dept....finally a young girl came and yawned and told me she couldn't help as she didn't have a flyer! I went into the store and a supervisor came. Meanwhile...
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3 comments
Pleo
#982596

>"I was so angry..."

Dang, this kind of thing makes you angry? Dealing with under-trained staff at a big-box, home-improvement store?

Next time, if you can't take the appropriate time to look for the sales stock yourself without asking multiple employees about it first, turn around and walk out the door. Save your sanity. Stop taking your temper tantrums out on other people.

The staff at this particular Lowe's may be under-trained but they'll get better at their jobs as they continue learning.

You, on the other hand, will continue reacting like a child when you don't get your own way. You should be ashamed of yourself.

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Review
#633824 Review #633824 is a subjective opinion of poster.
Service
Lowes Cashier
Cons
  • Employees attitude
  • Lack of training employees
Reason of review
Poor customer service
Loss
$27

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts