Product: Lowes Cashier Rating: 3 Stars Clear all filters (3 of 77 reviews match)
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Lowes in Norwalk, Connecticut - Head Cashier Made her Goal to upset the customer

3.2
Details
Start with I love Lowes Product, however not the last customer service encounter. I purchased an expensive shower door, which went on sale few weeks later. As a policy for the price match I provided my purchase receipt for the refund, which Head Cashier took as personal insult. She made her business do anything possible to NOT refund the difference. She lied about 7 days policy, until I asked for the manager, who confirmed the opposite. Then she made another cashier walk all the way to another end of the store to make sure that my picture of the new price ( that I took few minutes ago to help with the proof) was not "made up". She was very rude, unapologetic when realized that all is legit and she has to do the refund. Even her colleagues had raised eyebrows just from hearing how she was talking to me. Unnecessary rudeness does not translate into more customers and good face of the business. The store is in Latham NY, Head Cashier's name is Kim. Stay away from HER.
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Review
#1229840 Review #1229840 is a subjective opinion of poster.
Service
Lowes Cashier
Pros
  • Wide variety of products
Cons
  • Poor treatment of customer
Reason of review
Poor customer service
Tags
  • lowes rudeness

Lowes - Cashier Review

2.5
Details
Cashier tried to get my husband to date her and fix her car. She asked for his contractor biz card and started texting him After I got her with a return text and Facebook she got quiet How many 43 year old Vietnamese cashiers do this or do they just have a me love you long time on isle 19 I believe she exteded her 10 % discount as well A lot of people will no longer shop there inless They are ugly wired and single The rest of my 100 words are foul
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3 comments
Anonymous
#1308084

Liar

Anonymous
#1306758

nice

Anonymous
#1304749

Is this real?

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Review
#1022764 Review #1022764 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service

Lowes Cashier Review

3.2
Details
Seems they have lost their customer service when it comes to cashiers. I did not get a discount when I checked myself out. Nor do I remember getting hired as a cashier. Lots of employees in the store but no cashiers?
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Review
#776486 Review #776486 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts