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In July of 2007 we purchased an 1100.00 refridgerator and a large gas grill. We received 10% off and 12 months no financing with the Lowes card.

We set our payments up so we would pay it off in 10 months (so they wouldn't tack on the interest at the end) and now after 6 months they are charging a finance charge. We called customer no service and the guy answering the phone claims there was no 12 month no interest, only 6 months. And unfortunately we didn't keep a copy of the offer.

Always keep a copy.

Monetary Loss: $24.

Company wrote 0 private or public responses to the review from Mar 29, 2008.
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Anonymous
#275943

Actually I think you were confused by the LCC offer. Lowes never gives both 12 months and 10 percent off.

It is one or the other.

My guess is you chose one expecting both.

Anyways call the Store Manager like everyone said. He will make it right.

Anonymous
#53897

Lowe's offers to such promotions with no payments.

If you open a Lowe's consumer credit card (LCC) you may be offered 12 onths no payments no interest. If however you opened a Lowe's project card (LPC) then the offer is for 6 months no payments. Read the fine print, make sure you know what account it was charged on and go to customer service when you get there ask for the SALES manager.

Anonymous
Columbia, Missouri, United States #17610

LOWES IN MARYLAND OFFERS 12 MONTHS, WITH NO INTEREST AND NO PAYMENTS FREQUENTLY. YOU HAVE TO READ THE DATES AS SOMETIMES IT IS ONLY FOR 4 DAYS, SOMETIMES 2 WEEKS, BUT THE OFFER IS THERE.

Anonymous
Mansfield, England, United Kingdom #13480

Lowe's didn't commit any fraud. They scanned the wrong barcode...just go and seek the store manager and they will make it right. They always take care of the customer.

Anonymous
Black Diamond, Washington, United States #10849

All I have ever seen at lowes in 6 month interest free.

Anonymous
Wellford, South Carolina, United States #8807

as long as you made your purchase on a lowes credit card not a lowes visa you can talk to the customer service department manager or the admin zone manager. they have the authority to call credit card company and have them change that 6 month promo to a 12 month promo.

the credit card company will take care of appling all finance charges to balance owed. if you used a lowes visa or a project card, there really is nothing the store can do

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