Lowes hired a subcontractor to install carpet in my home. I left the workers alone at my home for around 1.5 to 2 hours and I returned home to find my refrigerator had been stolen.
I immediately contacted the subcontractors supervisor and he stated that he does not believe his workers would steal. I filed a police report. Then I contacted Lowes and the subcontractor's business, once again and they were very unhelpful and practically refused to assist me and would not accept responsibility. They said, "Let the police complete their investigation and find your refrigerator." This is just unbelievable!
I will never use their services again!!! Lowes hires AND allows criminals to work in your home!
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.