Denver, Colorado
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

My husband and I remodeled our kitchen. We had Lowe's install our granite countertops and undermount sink.

We were pleased with it at the time, but a year and a half later the sink fell down. They had only used epoxy to adhere it. I called Lowe's and they said it was out of warentee . They suggested I call a local company to fix it.

When I called them the owner said he could just devote half of his business just to fixing Lowe's installs. He said the proper way to install an undermount sink is to brace it to the cabinets so it doesn't fall.

Lowe's does not stand behind their installs. You are better off having a local company install so you have a better warrantie.

Reason of review: Warranty issue.

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