Product: Lowes Countertop Installation Rating: 1 Star Clear all filters (1 of 5 reviews match)
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I BOUGHT EXPENSIVE GRANITE FROM LOWE'S ON SALE FOR $4,400 IN JULY & TO THIS DAY (NOVEMBER 2018) THEY INSTALLED GRANITE THAT DOES NOT MATCH AT ALL. LOWE'S & DESERT EAGLE STONE (702) SCREWED ME SO I WILL SUE THEM. THEY HAVE ALL MY MONEY & HAVE BEEN HORRIBLE TO ME. LOWE'S...
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4 comments
Anonymous
#1618797

You should always inspect a natural product like granite that will have color variations before it is installed. If it didn’t match, why didn’t you refuse it rather than let them install it?

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Review
#1404852 Review #1404852 is a subjective opinion of poster.
Service
Lowes Countertop Installation
Pros
  • Store manager apology
Cons
  • Disinterest on the part of lowes employees
  • Problem solving skills
  • Unwillingness to offer assistance
Reason of review
Damaged or defective
Loss
$4360
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts