Manufacturer: Lowes Category: Credit Cards Clear all filters (7 of 7 reviews match)
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Extremely disappointed and frustrated with Lowe's!You just lost two customers that frequently spend significant amounts of money at Lowe's. My boyfriend Dustin was sent a new credit card after his last one expired, and the new one somehow has his middle name listed as his last name. His previous card reflected his name correctly, so how did it get messed up?? His address, social security number, etc. is all still correct in Lowe's system, yet...
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Anonymous

Anonymous um this would be a bank error not a lowes error

h.kitchener

h.kitchener Just close out the card and move on. This is really not a big deal because if Lowe's doesn't wish to fix their mistake, they lose your business.

1.0
#891545
I am SSOOOOO sick and tired of my Lowes Credit Card account!!!!!! There is NO grace period!!!! I spend loads of money there and like to pay my bill when I'm there because I'm there all the time. Didn't get there last night like I planned, so I go online to pay the bill today (ONE day late!!!!!) and they charged a $25 late fee (if I had to add up how many times they have done this to me it would be hundreds of dollars!!!). I understand that they...
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Anonymous

Anonymous Your complaint isn't with Lowe's, it's with ge synchronicity bank because they handle the credit cards, not Lowes.
Your complaint is invalid anyway, you've admitted to pay...

3.3
I liked
  • Wide variety of products
I didn't like
  • Credit card customer service
#852344
I opened a lowes credit account and I never got a card. I called them back in October and they told me that my card would ship Dec 22. Yes, two months after I called! I still haven't gotten my card!. I've tried to call them but it's impossible to speak to a human at lowes customer service or lowes consumer credit. The only time I got through to lowes consumer credit it sounded like the agent put me on mute and then hung up two min later. Having...
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3.8
#800264

Lowes Credit Card Review

#996517
3.4
I signed up for an "interest free for one year credit card". They signed me up for the wrong one and, so far, haven't done anything to make it right! I also can't seem to pay it off! I keep owing more each month! If they can't resolve this and reimburse my interest payments, I will never shop there ever again!
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Lowes Credit Card Review

#696678
I open up a Lowes credit card and was received a $500 credit limit with 6 months no interest no payments they start sending me invoices right away I had to call them because I never received my credit card and terms they sent me an invoice I paidit then I checked my account they closed my account
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I owed $730 on a credit card then I got a bill for $1400 saying the promotion was over. I called for extension and was told if I paid $730 within 30 days they would wave the interest so I did. Then I received bill for 703 saying I still had to pay interest and there was a miss communication
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Anonymous

Anonymous you are right. they should have atleast have honored their own promise.nobody wants to do business with liars. as a matter of fact, after reading your post, I think I don't wa...

1.0
#769665
I had my Lowe's credit card (Synchrony) payments set-up to be paid online through autopay. Apparently, the autopay stopped taking money out of my account in September 2015 unbeknownst to me. My credit card was cancelled by Lowe's for delinquent payments. The problem is, they never told me that I had missed a payment and did not warn me that they were going to cancel my card. In December I logged in to find out how much credit I had because...
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AskSynchrony

AskSynchrony **To expedite a response, please provide Reference code DM 122815_pc_OB**
I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try...

I didn't like
  • Customer service was not helpful
#759245