I obtained a Lowes credit card fire the purpose of installing carpet. I was told by using the card I would get a rebate as well as a discount.
The price at the time I purchased the carpet was 800 dollars higher than what the associate quoted me in store and they were selling me the lowest grade when I was quoted fur the highest. I had to call the manager several times before getting my rebates and discounts refunded. To top it off they began calling wanting payments made before the theinstall had even happened.I refused to pay until the job was done and my credit took a hit. I will never shop at Lowes again.
When the credit card company began calling I ignored them until my carpet was installed. After installation I called them to make the payments that were due. They hung up on me every time I called.
They continued to call me 5 times a day hanging up when I answered the phone and my credit took even more hits. as of this Monday my card will be paid off in full and Lowes will not get my business anymore.
Product or Service Mentioned: Lowes Installation.
Reason of review: Poor customer service.
Monetary Loss: $500.