Lowes Customer Care Reviews and Complaints
Update by user Aug 01, 2018
Never resolved a year later!!!!
Original review posted by user Jul 02, 2018We purchased our fridge, day before delivery got call they don't have the fridge they sold us, so after 3 hours on the phone they substituted a different model. Day of delivery we get a call that no one is answering the door. Reason.....they were delivering to the...
- Website pricing
- Delivery to wrong house
- Poor customer service reps
- Cant find my invoice
Update by user Jun 02, 2018
Oh, and I saw this little gem once I submitted my review, and I'd be lying if I said I was surprised: 3,860 TOTAL REVIEWS 30 ISSUES RESOLVED That's 0.007% of issues resolved. Good job guys.
Original review posted by user Jun 02, 2018The people at Lowe's don't have two brain cells to rub together. The only difference is that my disaster scenario involved them charging my card 11 times for one order, maxing out my card, and causing my bank to call me incessantly while I'm at work to ask me if these...
- Executive customer service staff is a joke
- Customer service was a joke
- Lack of service and followup
Lowes - Online ordering is a joke
Lowes in Longview, Washington - The messed up customer service rep
- Vet card not honored
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