Lowes Customer Care Reviews and Complaints
Lowes in Greenwood, Indiana - Poor service
- Aphaty towards the client
- Did not stand behind product
Lowes in Mount Vernon, Ohio - Did not get rebate on major purchase
Lowes in Boston, Massachusetts - Horrible Experience
Lowes in Delavan, Wisconsin - Worst experience
Update by user Oct 24, 2018
Lowes never responded. Their in store customer service sucks and they can't even respond via email.
*** poor service and management, besides being the highest price in the area. Lowes needs to change their name to BLOWES
Original review posted by user Sep 24, 2018Went to lowes in delavan wi to purchase a gas fire pit, online it says they have 6. Upon arrival AT 9:30 AM, no clerk anywhere around , found one she called another, she didn't know anything asks a male clerk he knows nothing, they looked from one end of store to the other asking other clerks, nobody knows anything. After an hour I said to one clerk home depot has the same thing, she says she would go to home depot. Then the assistant manager wonders by and she was no help either. So 15 minutes later I'm at home depot online it says Aisle 47, Bay 017 , and that is exactly where it is, same price as lowes. check out and done in less than 10 minutes. WAY TO GO HOME DEPOT!!!!! YOUR THE BEST WAY TO GO BLOWES YOU HAVE PROVED TO BE THE HIGHEST PRICED WITH THE POOREST SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lowes in Alexandria, Virginia - RUDE Customer Service Representative TRACEY
- Rude customer service representative tracey
Lowes in College Station, Texas - Good riddance
- Customer service
- Did not stand behind the services
- Very frustrated and done with lowes
Lowes - Will never shop here again
Lowes in Milwaukie, Oregon - Disappointed
Lowes in Honolulu, Hawaii - Called to cancel pickup of 3 recycled appliances. Canned get help.
Lowes in Gilbert, Arizona - No Show
- Read my review
- Lack of follow-up
Thank You for Your Submission
Your comment is successfully posted.