Product: Lowes Customer Care Clear all filters (231 of 231 reviews match)
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Ordered a 96 gal trash can back on 2/2 online to be sent to the Dyersburg Tn store with an expected delivery date of 2/9, called yesterday to see if order had arrived and the lady told me to call back tomorrow because it would probably be on that nights truck, I call...
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1.0
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Lowes Customer Care
#1187049
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The female at the self checkout was so unbelievably rude, I left the store not sure I ever wanted to shop at Lowe's again.I picked up 2 items and proceeded to the self checkout. After scanning them they were more expensive than I wanted to pay. (The price under them on...
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Anonymous
Anonymous

you were probably the 20th person that day that couldn't follow the on-screen directions. I'd be pretty rude too. And probably the 100th person that tried to price switch an i...

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Lowes Customer Care
#1185867
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We went to Lowe’s looking for exterior shades.As I looked through one of the available product books I was expecting the employee sitting at a desk 10 feet from me to come and ask if there was anything I needed. After about 5 minutes my husband walked over to her for...
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Anonymous
Anonymous

What part of "self service home improvement center" don't you understand? Figure out what you want and then ask her to order it and print an invoice. That's what she is there ...

4.2
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Lowes Customer Care
#1182763
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We have been trying to return a fridge that was delivered to our home for more than a month, but no useful response get yet.Already made around 15 calls, 2 emails and Twitter....no one helped us so far and every time we got the redpons that we will be contacted in 24...
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1.0
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Lowes Customer Care
#1180467
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Lowes - Stay away from the young lady with blue hair at customer. Se

The young lady with blue hair @ customer service is very rude. Tried to exchange lawn mower that I tried to pick up wouldn't go into gear, went to customer service and was treated like garbage by this lady, funny thing is she apologized for being rude, ha she knew it! I advise shopping elsewhere.
2.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
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Lowes Customer Care
#1177913
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in a Lowes store yesterday to buy 2 led shop lights, ($100) showed my VA health card as always and was told I had to be in their data base to see customer service. The conversation ended after name , branch of svc, date of birth, stopped the girl and asked her for the...
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Anonymous
Anonymous

"will bad mouth them every chance I get.I'm guessing the people you will bad mouth them to either know you and don't really care about what you have to say or you post on pla...

Anonymous
Eyeswatching

Name, Rank and Serial Number...maggot!

2.0
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Lowes Customer Care
I didn't like
  • Read the complaint
#1177838
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I ordered a dishwasher,which was not in stock.the day before the install I had to call to see what time they were coming.i thought they should of called me.so the woman said 10am-1pm.well at 1:15 in the delivery day NOBODY.So I called to see where the guy was,they...
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Lowes Customer Care
#1170509
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Have gone to a new Lowes Store in Wildwood The Villages. Very unprofessional employees. Groups of young folks hanging around talking and on their phones. None of them pay attention to you. If they can't even make eye contact how can they ask if you need assistance....
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Anonymous
Anonymous

You are shopping in a big box store, not a full service lumberyard or hardware store. They aren't going to ask you if you need help, you need to ask them for help if you need ...

1.0
Product
Lowes Customer Care
I didn't like
  • Lack of customer service
#1169808
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Today I ordered a spiral Christmas tree online to be picked up at Bloomfield, CT Lowes. I clocked out of work and drove 1/2 hour to pick it up only for them to tell me they did not have it. After coming back to the office I tried to order it again and YES it would let...
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Lowes Customer Care
#1169432
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I called kobalt again and they then said I would need the receipt since the item was no longer in their system. They claim they're not able to verify the warranty even though it's right on the package. I was told that Lowe's should have taken the set and replaced it with another comparable set. I can honestly say I'll think twice before buying kobalt or lowes...
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Anonymous
Kii

You got six years of use out of it. Manufacturers warranties cover defects in workmanship, NOT wear and tear. If it worked for six years then clearly there was no defect. Yo...

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Lowes Customer Care
#1167078
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