Product: Lowes Customer Care Clear all filters (0 of 413 reviews match)
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I when To Lowes Today to get my Pick up order. Staff member Ashley, got my Order and told me to get my own cart to put my stuff. Another member happened to open the exit door pushing in the doors, I followed the staff member to get my cart. When I came back inside...
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Anonymous
Kenny

You encountered one disgruntled, untrained, underpaid employee at one store in one place at one time. Insufficient reason to condemn an entire chain or promote some other chai...

1.0
Product
Lowes Customer Care
#1418154
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On Nov 21 I ordered a washer, dryer and ped. I got a call saying that they would deliver it in 2 weeks. On Dec 7, I got a call 5 min. before the store closed telling me that they had the washer but no dryer. I asked when it would be in the said MAYBE the end of Jan. I...
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Anonymous
Anonymous

If it was going to take 2 weeks to deliver when you made the purchase it meant that they had to order it from the manufacturer. Normally it would deliver within. 2 weeks if th...

1.0
Product
Lowes Customer Care
I didn't like
  • Did not have machine that i bought
#1418150
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I was at Lowes today who always advertises a 10% Discount for military veteran's I know Home Depot offers it as well. However today even after showing my Veterans ID card the clerk said you are not in the system so we have to put you in again. Which apparently would...
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Anonymous
Semp

It’s a better system now. We used to have to show our military ID every time we checked out, then we had to wait a few minutes for a manager to come and approve it. Now, It is...

Anonymous
Anonymous

Where are you going to shop? Plenty of vets crying about not getting discounts at Home Depot as well. Don't know where you get the idea that you are entitled to a discount and...

1.0
Product
Lowes Customer Care
#1414314
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8 years ago a Lowes contractor put a 25 year roof on our home. It leaked and the vents had to be redone. They extended the shingles down so far I could not get my hand in to clean the spouting. Recently a whole section of the roof came loose and slid to the ground. An...
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Product
Lowes Customer Care
I didn't like
  • Quality
  • Customer service
#1414144
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Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes You all lie and are now trying to bait and switch me to this sell me CRAFTSMAN 600 24-in Two-stage Gas Snow Blower Self-propelled I order a Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower Self-propelled go a notice it was going to be delivered on 12/06/2018...
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Anonymous
Anon

Did they offer you the Craftsman at the same price as the Troy-Built?

Anonymous
Anonymous

They may have run out of the troy built snowblowers are are offering the Craftsman as an alternative. Both snowblowers are made by the same company, MTD. The specs look simila...

2.8
Product
Lowes Customer Care
I liked
  • Troy-bilt storm 2410 24-in two-stage gas snow blower
  • Website pricing
I didn't like
  • Bait and switch
#1412530
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Early in oct my mother went in to buy a gas stove and a refrigerator. The salesman told her a service man would contact her in 2 days to make sure he could hook up her range. It has copper tubing. Two weeks later I went back to the store Front street Binghamton and...
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Anonymous
Anonymous

Rather than going through a store that subcontracts their delivery and installation you would be better off going through and appliance store that employs their own delivery a...

2.3
Product
Lowes Customer Care
I didn't like
  • Long wait time
#1397540
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Called Lowes and was told I had to reschedule for next week. Same thing as before, he didn't show and wasn't sure when he could come. Was told I could get someone else to fix it which I did and paid the$75.00 and was told they would reimburse me. Made 3 phone calls...
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1.0
Product
Lowes Customer Care
I didn't like
  • Runaround
  • Aphaty towards the client
  • Did not stand behind product
#1396955
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I bought the Troy-Bilt FLEX power base and mower attachment. It wasn't in stock and it took them more than 30 days to deliver the darn thing. First time I used it, it got slower and slower when I would pull the throttle, to the point where it is entirely pushed by...
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Anonymous
Anonymous

Why is it worthless? There is a manufacture warranty that covers the repairs for DEFECTS in the product. Just like a new car warranty. They will repair your car if something g...

Product
Lowes Customer Care
#1396923
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Lowes - Absolutely terrible

Took 3 weeks longer than they were supposed to and it was the wrong carpet. Bunch of *** work there. The process to even talk to someone was awful. DONT EVER DEAL WITH THESE IDIOTS!!!!!
Product
Lowes Customer Care
#1396853
Reply to reviews
Lowes, please get rid of the young girls, they don't know anything and must think its time to visit with one another. And if the phone rings in one department why dosen't an employee who happens to be walking by answer it instead of letting it ring forever. It appears...
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Anonymous
PCFL1592

What an ignorant view of the modern world.

2.7
Product
Lowes Customer Care
#1390589
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