Product: Lowes Customer Care Clear all filters (281 of 281 reviews match)
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Lowes - They don't stand by their products and will make you pay for their mistakes!
Lowes - They don't stand by their products and will make you pay for their mistakes!
Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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TruthHURTS18827
PotableSawfish

Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it. Period. You said it yourself “I never thought to check.” Ye...

Product
Lowes Customer Care
#1262800
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The window company that built the blinds PER LOWES MEASUREMENTS was Levolor ( who have done their very best to solve the problem). The time it took to make the blinds was excessive, but since they were custom we waited. It was about March 2018 when the blinds were...
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Lowes Customer Care
#1257468
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Very disgusted with the treatment I received just now at the Juan Tabo location. I made a purchase as a long time customer. Before I left I was looking for the nearest restroom and was being stalked by a creepy bald man in a black hoodie. When I grabbed the nearest...
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1.0
Product
Lowes Customer Care
#1249463
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Lowes - Rude Angry Employee

Marsha in the blinds dept seems to need an attitude adjustment. She is not very helpful and used profanity in front of customers
2.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Lowes Customer Care
#1245467
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I don't understand why she didn't tell me what Lowes over the phone limit was in the first place. She spoke to the third party person and informed her that she would have to go online and order the items. Megan has a very rude disposition, this is not the...
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Anonymous
HASERH

There's really no good reason why anyone should be trying to place a phone order. It's shady as ***

Anonymous
Anonymous

So they have a company policy that applies to every customer, and when it applies to YOU it is discrimination? Maybe you can get a clue why people aren't buying most of the "d...

Product
Lowes Customer Care
I didn't like
  • How i was treated
#1240132
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I purchased a In Store Lowes Card from an individual in desperate need of money. The cash redemption machine inside a Giant Eagle Grocery Store wasn't working. The man told me he was a single farther and had his daughters in tow. Told me the machine wasn't working and...
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Anonymous
Anonymous

i had the same thing happen to me. My son gave me a Lowes In Store credit/debit card. My son returned merchandise without a receipt. lows said they would not give him cash but...

Anonymous
Anonymous

This was not a stolen card. It was a Lowes debit card titled In Store Credit. If a consumer returns a product such as a Birthday gift without a receipt you will receive a In S...

3.5
Brooklyn, Ohio
Product
Lowes Customer Care
I liked
  • Selection
  • Location
  • Convenience
#1239536
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Lowe's Opelousas has sunk to a new low. They are now on the same level as WalMart when it relates to customer service. There is on most occasions only one cashier in Lawn and Garden to deal with the busy spring volume. Today I waited 15 minutes to check out and then...
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Anonymous
Anonymous

Big box stores aren't known for service. How do you expect them to keep prices low? The best way to keep your expenses low is to cut payroll. Sure, you will pay a little more ...

3.2
Product
Lowes Customer Care
I liked
  • Quality of the items sold
I didn't like
  • Lack of any customer service
  • Assistance in loading bulky items
  • Length of time to check out in lawn and garden
#1238813
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The Hamburg, Pa store needs to open thier lumber aisle. I was there Friday at 4ish, it was closed. Came back at 6:30 or so and it was still closed. Went there Sunday morning and it was still closed. Parked my cart with other items in it and left. Tried 3 times to spend...
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Anonymous
Anonymous

Menards will get to PA eventually and you will find out what you have been missing in a home center.

Anonymous
Anonymous

Your post isn't very clear. Are you talking about the aisle with lumber inside the store or are you trying to get into some kind of an exterior lumber yard?

Product
Lowes Customer Care
#1238556
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If the ceo spent more tome with ensuring customer serbice and less time trying raising stock prices...the business would be there. I am a contractor. Time is expensive order on line or phone and orders are rarely ready for pickup. Today is the last day i will use lowes...
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Anonymous
Anonymous

Hate to tell you this, but the job of a CEO is to keep profits up which keeps their stock prices up. The biggest controllable expense for a retail store is the payroll. If the...

2.5
Product
Lowes Customer Care
#1238546
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I already don't like Lowe's due to the fact it is impossible to get anyone to help you or answer questions. I am done with the crap Lowes calls customer service and think I'll just drive the extra three miles to Home Depot. They seem to give a damn about their...
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Anonymous
Anonymous

That's the problem that happens when you have people that follow the policy and those that don't. I worked for another company and we quit re-keying locks that people brought ...

Roeland Park, Kansas
Product
Lowes Customer Care
#1236265
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