Lowes Customer Care Reviews with Media
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Lowes in Holmdel Township, New Jersey - Purchase warranty in store effective after 1 yr
- Poor customer service on defective products
They aren't required to give you any discount at all. They are kind enough to offer a discount in exchange for following their policy.
If you don't like it shop elsewhere or make a purchase without the discount.
No one is forcing the discount on you. Bet there are a lot of other people In equally deserving professions that would be glad to fill out a few forms to get a discount.
- Manager conduct
- Handling of service and warranty issues
This is the Northport Lowe's, fyi. Don't know why it says Coker.
Sounds like you ordered a clearance priced saw. If they are out and not getting anymore the smart thing to do would be to accept the refund and look elsewhere for a saw.
Better yet, since you only plan on using it once, do the smart thing and rent one. It seems like you like you like to complain for the sake of complaining .
You made a big deal out of a box that was damaged in shipping before you even opened it and found the product inside was in good condition. Look for simpler solutions in life rather than complaining about everything.
- Initial customer service
- Follow up customer service
Does your state license contractors? If it does you should file a complaint with the state.
It will put pressure on Lowes and their contractors.
In my state they also have a fund to compensate people who have lost money to fraudulent contractors. It could also strip them of their license and help avoid this problem for others in the future.
same as the other anon's. they could've just cancelled your order since they were sold out.
at least they offered a comparable product (which they come from the SAME manufacturer) and match the price. which is like a difference of $200!
you know how much money they lost? yet still, they did that to satisfy customers
- Website pricing
- Troy-bilt storm 2410 24-in two-stage gas snow blower
- Bait and switch
Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it.
Period. You said it yourself “I never thought to check.” Yet, it is Lowe’s fault. Lowe’s should reimburse YOU for the time YOU spent in a taxi because YOU did not do you due diligence as a consumer. Let me guess, the customer service reps, they should have known what size your window was.
Give me a break.
Then they are nice enough to come pick it up, which I’ve never seen done for a window air conditioner...(I bet you were a huge pain in the *** and you have the NERVE to still be *** Get over yourself & take the disibility card somewhere else, everyone is on some sort of “disibility” nowadays. You’re lucky you didn’t deal w me.
NEVER have Lowes install anything ! !
!Lowes has absolutely NO control over their subcontractors.I learned the hard way that you should NEVER pay for the complete job to include the labor before the job is done.
Lowes gets your money and then you have to fight to get the job completed correctly.Hire a local company to do the work and then you only pay when the job is complete .At Lowes you pay for the whole job labor and all and then have no recourse if the subcontractor does not complete the job correctly.Your screwed unless the contractor comes back, as Lowes cannot make them do anything.NEVER have Lowes install anything ! !
If you are talking to some kid (child) rather than an employee what do you expect. If in fact this person was a young adult employee and you treated them like a child why would you expect an adult response. Sounds like you may be an old *** that has a hard time dealing with the younger generation.
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Take the time to understand what you are buying. Appliances have a manufacturers warranty.
Many stores and even the manufacturers will offer an extended service plan for sale that will begin when the manufacturers warranty ends and not before. They are correct in telling you to contact the manufacturer as their plan hasn't gone into effect yet.
Do you work for lowes?!?! You seem to be on every comment saying some smart *** response to anything anybody says.