Product: Lowes Customer Care Clear all filters (2 of 460 reviews match)
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Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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4 comments
TruthHURTS18827
#1486652

Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it.

Period. You said it yourself “I never thought to check.” Yet, it is Lowe’s fault. Lowe’s should reimburse YOU for the time YOU spent in a taxi because YOU did not do you due diligence as a consumer. Let me guess, the customer service reps, they should have known what size your window was.

Give me a break.

Then they are nice enough to come pick it up, which I’ve never seen done for a window air conditioner...(I bet you were a huge pain in the *** and you have the NERVE to still be *** Get over yourself & take the disibility card somewhere else, everyone is on some sort of “disibility” nowadays. You’re lucky you didn’t deal w me.

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Review
#1262800 Review #1262800 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Resolved
4.2
Details
Lowes - Returns
I've used Lowes several times for any project. That is quite often due to that I'm a stay a home mother with a lot of creativity. But in the end I am very disappointed I had to take my business else to Home Depot today on 06/01/2017 and purchased $ 3,721.37 CASH in...
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7 comments
Anonymous
#1394417

i work at lowes and when it says valid recipit required it means you have done too many non recipit returns and it has blocked you out of our system to give you an instore credit without a recipit

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Review
#1055187 Review #1055187 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts