Product: Lowes Customer Care Clear all filters (4 of 450 reviews match)
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Resolved
2.7
Details
Troy built string trimmer at a Lowes store I was close to. Went home and read customer reviews. Discovered that not only was that model discontinued, it had horrible reviews. The following day I went to the Lowes that was much closer to my home. They told me that they...
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Review
#1316035 Review #1316035 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Selection
Cons
  • Lack of training employees
  • Manager response
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Let the company propose a solution
Resolved
Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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4 comments
TruthHURTS18827
#1486652

Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it. Period. You said it yourself “I never thought to check.” Ye...

Review
#1262800 Review #1262800 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Resolved
I had three visits to Lowes in a row which not only resulted in not getting what I needed but left me feeling frustrated at the lack of knowledge and interest displayed on those visits. Customer care promised a call back from a store manager which did not happen. The...
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4 comments
Anonymous
#1534833

Contracted Lowes to build an entry ramp with a 14x14 deck to the tune of 17k. The only thing they’ve done efficiently is cash my check 2 months ago. Contract has start date of...

Review
#1144346 Review #1144346 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Resolved
4.2
Details
Lowes - Returns
I've used Lowes several times for any project. That is quite often due to that I'm a stay a home mother with a lot of creativity. But in the end I am very disappointed I had to take my business else to Home Depot today on 06/01/2017 and purchased $ 3,721.37 CASH in...
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7 comments
Anonymous
#1394417

i work at lowes and when it says valid recipit required it means you have done too many non recipit returns and it has blocked you out of our system to give you an instore cre...

Review
#1055187 Review #1055187 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts