Seller: Lowes Canada Product: Lowes Customer Care Clear all filters (0 of 481 reviews match)
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Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Lowes Canada - They don't stand by their products and will make you pay for their mistakes!
Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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4 comments
Jenavie
#1486652

Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it.

Period. You said it yourself “I never thought to check.” Yet, it is Lowe’s fault. Lowe’s should reimburse YOU for the time YOU spent in a taxi because YOU did not do you due diligence as a consumer. Let me guess, the customer service reps, they should have known what size your window was.

Give me a break.

Then they are nice enough to come pick it up, which I’ve never seen done for a window air conditioner...(I bet you were a huge pain in the *** and you have the NERVE to still be *** Get over yourself & take the disibility card somewhere else, everyone is on some sort of “disibility” nowadays. You’re lucky you didn’t deal w me.

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Review
#1262800 Review #1262800 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
1.8
Details
Got to Lowes a 5pm to get a hose connector and patio umberla. After seeing no one working in patio section got hose stuff first. Got help right away with that but when i asked for help with the patio umberla he told me I need to speak to seasonal. Waited again in...
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1 comment
Anonymous
#1487993

I don't want to sound mean but did you even ask for help? A simple excuse me sir/ma'am is all that's needed sometimes.

Most departments have a button to press for help as well (should be red and near their desk).

Or you could have asked customer service. Waiting for someone to "acknowledge" you is what wasted your time.

Review
#1255663 Review #1255663 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Poor staffing
  • No answer
  • Wasted my time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Staffing
I just had the single worst, but more importantly maybe the single stupidest, Expedia CW with lowes home improvement. While trying to order 1600.00 with of equipment from a lowes store in Calgary Canada I learned if you are from the States it's impossible. In a futile...
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2 comments
Anonymous
#1199496

Face it, it's a smart business decision. With all the credit card fraud that goes on it doesn't make a lot of sense for someone with an address in the southern US to be making that large of purchase from a store in Canada and having someone else pick it up or have it delivered to a Canadian address.

Seems kind of odd to have a girlfriend in Canada when you live in Oklahoma. If you travel back and forth to see each other, just make the purchase the next time you are in Canada, otherwise just send your girlfriend the money and let her go to Lowes and buy it.

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Review
#901222 Review #901222 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Order processing issue

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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