Ok im going to start this off by saying i will never shop for anything at lowes again. I bought a washing machine and it turns out that there's a recall on it I understand that is not Lowes problem it is Samsungs problem.
So they make me buy a new washer before I can get my old one back which is ridiculous because how is that any of their business what I buy I should just get a refund. Well I wait over 2 months for my washer to come. They bring my washer at 6:45 in the morning. I was at work so my wife was home sleeping and they came without talking to anyone first.
So they ring my doorbell and Beat on my door with their clipboard. My wife said for atleast 30 mins. She was not going to let 2 strange men in at 7 in the morning. They were very very rude.
I woked for home depot for years and if we did that we would of got fired.
I will be talking with a Lowes manager about this. You do not come over without talking to someone or anything and then beat on someone's door for over a half an hour that early in the morning.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.