Bryson City, North Carolina
Not resolved
1 comment

I went into Lowes today on W.Stone Dr. Kingsport TN.

There was two female employees standing there while another male one was helping a customer. As i was looking for the part i needed, both of the females kept talking to each other and paid me no mind, not even asking if i needed any help. Finally got fed up after a few minutes of searching from isle isle, i began walking out of the plumbing department. Then the two females ask if i needed any help.

I tolkd them it was too late and i would buy what i need somewhere else. As I walked past them both of them started laughing. I worked in customer service for many years, this is not good service. Have spent alot of money at this store in past.

It will now be a last resort that I buy anything from this store. Also will advise others to do the same.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

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Should have used the Johnson city one