Mooresville, North Carolina
Not resolved

Can you EVER find someobe to help you in the store???? I even go up to the Service Counter and they psge and page yet no one shows up.

Some employees even avoid eye contact entirely so as not to be asked anything. POOR custoner service. I HATE having to go to Lowe's for even lightbulbs.

That is exactly what I am in the store right now waiting for help. So far 17 minutes and no one has shown up yet.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

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It's a do it yourself warehouse if you don't know how to do or find something,you don't need to be in that store.


If you took the initiative you could have looked at every light bulb in the bulb aisle in 5-10 minutes. Why would you stand around for 17 minutes for someone to look for a bulb when you could have easily done it yourself? If you need someone to hold you hand you should go to Ace Hardware rather than a big box store.