Poor service. Waited about 30 minutes to talk to someone in Building Projects.
Just one guy at the desk where people do all sorts of time consuming special orders. I ran into Allen, a Lowes associate by the glass cutting station and asked him for help. Allen advised he works in the gardening department and did not know how to cut glass. He pointed me back to Building Projects.
I told him that there was a line there and I'd already waited 30 minutes.
Allen stated, "sorry I can't help you" and walked off. Lowes, the correct answer is, "Let me find someone that can help you." Or at least find someone to help the poor guy by himself at Building Projects.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.