Handicapped and waited for wheelchair for more than 1 hr. My husband and I went to Lowe's off of Glenn Allen highway next to the VA in anchorage on Friday 6, May 2016 about 4 pm.
We were looking to buy a wood heater and some garden supplies. No electric or manual w/c were available. My husband sat on a lawn chair for over a hr. We decided to leave.
At our vehicle one of the customer service men was retrieving an electric w/c. My husband requested the use of the chair. The employee refused stating a customer onside is waiting for this chair. My husband stated I have been inside and waiting along time.
The employee refused still. Everybody seemed to busy to help. We have been customers of lowes for a long time and until we get a w/c lift installed in our vehicle we need to depend on the chairs in the store.
Sorry for the long story but we feel disappointed. AL & Earline Alinsunurin ph# 1601-513-1701
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.