Yonkers, New York
Not resolved
1.6
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
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1 comment

THE WORST RUN STORE I'VE EVER EXPERIENCED.

THE OFFICES IN NC SHOULD BE PISSED.

THE VINCENNES INDIANA STORE

1610

HAS GONE STRAIGHT TO ***.

YOU CAN NOT FIND ANYONE TO HELP YOU.

THERE IS NO ONE ON THE FLOOR.

NO COVERAGE SCHEDULED .

SO MYSELF ALONG WITH SEVERAL OTHER CUSTOMERS WONDERING & TRYING TO FIGURE OUT WHAT'S WHAT.

NO ONE AROUND ANYWHERE.

MY WIFE & I WENT TO THE HELP DESK & ASKED.

'OH WELL SALES ARE DOWN SO WE ARE SENDING PEOPLE HOME'

WHAT???

CUSTOMERS STILL NEED HELP

WHAT IS THIS *** STORE MGR THINKING?

I'LL TELL YA WHAT THAT SORRY GREEDY *** IS THINKING.

IF I COME UNDER BUDGET I GET A BONUS.

SO HE SCREWS HIS STAFF THAT NEED TO WORK & THE MONEY.

AND THOROUGHLY SCREWS THE CUSTOMERS, BECAUSE OF HIS NEED TO FILL HIS UNDESERVING POCKETS.

I'M MORE THAN PISSED.

I USED TO RECEIVE THE BEST CUSTOMER SERVICE.

NOW THIS NEW STORE MANAGER HAS TAKEN AWAY THAT SERVICE.

ALL MY BUSINESS IS GOING ELSE WHERE.

FIRE ALL YOUR SO CALLED UPPER MANAGEMENT IN THIS STORE.

THEY DO ABSOLUTELY NOTHING.

I HOPE YOU GET SUED.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1214985

What happens when your expenses are higher than your income? Kids can't eat right?

No roof under their head right? No clothes for their back?

Like customers love to point out YOU pay the wages. If YOU ain't paying people aren't going to work for free because of the reasons that I just listed.