They think like it's not their problem. They don't call me to update the status and when ever I call they don't have an improved status.
It's been 24 hours I don't have my money and merchandise. Very poor way of treating a customer who spent #3000 dollars in this economy.
I went to Lowe's in Laurel,MD and bought $200 worth of furniture. Wanted to get out quickly and chose to use SELFCHECKOUT.
I use 2 store credit cards successfully and wanted to pay remaining with my credit card. System suddenly froze. I called customerservice and found out that the money was deducted from my store cards but they can't complete the transaction. I was pissed.
I said I don't want anything, give my money back. They are working with the accounting to put money back to my card.