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My GE oven melted during a selfcleaning. I was given an appointment for Monday afternoon.

Lowes, and their contracted agency A& E confirmed several times a technition would be at my home by 5 pm. I was called at the end of the day to tell me they are overbooked and unable to send a technition. Despite several promises they would in fact be here or I would recieve a call in several minutes from a technition, that never arrived. I spoke with managers and executive assistants all of whom were patroniziing and ineffectual.

I highly recommend people avoid shopping at LOWES, this is the worse customer service I have ever experienced.

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