Lowes cut all Salespeople Pay !!!!!!!!!!!!!!!!!

1762 of 2669 Lowes reviews

Lowes has cut all salespeople sales commission and spiffs.Very sad for a fortune 50 company.

Corporate Greed will kill this company.

This practice killed Circuit City. Sears has cut commissions and sales have tank. Cutting pay doesnt motivate anybody. Accountants should never run a company.

Im sure this looks on paper. How much money can we save if we make this cut??????? How *** is this way of thinking?? Want should a company do to make more money?????

Pay a higher commisiosn. The employees will make the company more money.

Sales people WERE being paid a spiff by the appliance companies.Now Lowes has gone back to the appliance companies and TOLD them to stop and pay the commission directly to Lowes!!!!!!!!!!!!!!!!!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
$10000
Product or service
Employee Pay
Review category
Supermarkets and Malls
review #295532
Had an experience with Lowes? Submit review ›
Helpful? 59 Yes 59 58 No 58
Had the same issue 5 Yes 5
1762 of 2669 Lowes reviews
Ann

Dec 15, 2015 #1079306 Seattle, Washington, United States

I was in Lowes yesterday it was practically empty. They didn't have carts available because no one had gone to the parking lot to gather them, they had no music playing, no Christmas music in the few weeks before Christmas and many isles were unstocked. The garden section was filled with Christmas trees that no one bought. The only place I can ever get good service is in lumber. This is the Lowes on Aurora in Seattle. I felt bad.

1 0 Reply
Anonymous

Oct 26, 2015 #1054224

I could not agree more that Corporate greed will bring this company down. Morale is so bad at our store because of cutting staff and not hiring new help. We are a busy store and get 2 trucks a night at least twice a week but they only see their bottom line. They expect us to do more with less and less people. And then they wonder why our customer service scores are so low. HELLO!

0 0 Reply
Anonymous

Sep 12, 2015 #1032944

I had an interview at Lowes, and when I told her I could get to work by 7:15am because I would have to take my daughter to preschool, the Human Resources lady practically ran from me.

0 0 Reply
Stoneyardcats

Feb 05, 2015 #941405 Old Bridge Township, New Jersey, United States

I tried to get a customer service position at Lowes. They expect you to be there at 6 AM to work a low paying job. When I told Emily, the HR person, I could drop my daughter off at school pre-care at 7 AM and get to work by 7:15. she practically ran from me and I never heard back form her about the job. Retail is the slavery of the 21st century, and I will only shop at Lowes again as a last resort.

2 4 Reply
Anonymous

Feb 05, 2015 #941671

If the store opens at 6:00 they need people there to help customers. Don't think they are going to change their hours to fit your schedule. You need to look for jobs at companies that have hours that fit your schedule. It's not Lowes fault that they are open earlier than you want to work. I expect if they had later shifts available you would say they are too late to pick up your daughter.

3 0 Reply
strick2013

Aug 25, 2013 #706459 Milford, Ohio, United States

Not only they below happen....they would move my husband to a comminssion position to cover that area....he sold more flooring and refrigs.....but he had to give up his commission to the young boys who were called "specalist". He sold cabinets - did cabinet CAD drawings for years....cover that area and all the commision went to the person that was a "specialist " in that department. They would work him to death...actually he did die after being worked to death while the young boys and girls would hide and be on their cell phones and two girls sleeping in the hay tractertrailer while on duty....I could go on an on. thank you what do I do against a company like Lowes?

1 1 Reply
strick

Aug 25, 2013 #706455 Prattville, Alabama, United States

My husband had been employed by Lowes part time then full time. They worked him 8 days straight- different shifts - no continuity. Then they would give him one day off. He was a cancer survivor and they knew this. Back in may I was at the store when he signed up for Lowes Benefits. Life Insurance, Short Term, Long Term insurance. His department director and specilaist helped him do the computer part, while I stood there watching. On Novemeber 26, my husband answered the managed call for a "bugging run", of course, the young boys - the specialist were hiding, my husband worked so hard, carrying heavy drillwall, flooring, clean up messes in the back, etc. He had no help from the young boys. Acutally a young boy dropped a roll of carpet on my husband a few days before my husband went on his last buggy run. He dropped dead, dont know why, cause lowes wont realize tape, did he get dizzzy because of not breaks, did he trip over the multiple carts, who knows. He died right inthe parking lot and the day of his accident HR and Lead Management came to hospital telling me not to use the BCBS through them, it would be "worker's compensation". He died 3 days later with 4 clots to his brain and his heart gave out. I got the workers comp cards in mail. I tired to get onto his Myloweslife and called HR at store to find out why it was deleted. I couldnt see paystubs, benefits nothing. My son took me to Lowes after the funeral home to check on his life insurance. HR manager (who... Show more

2 3 Reply
Glad to have left Lowes

Jul 19, 2013 #683513 Laredo, Texas, United States

I worked for lowes 2 1/2 years (all as a specialist). I worked in appliances for 1 year and loved the spiff program. I left Lowe's just in time because 3 months later I found out from my friend that they had stopped. It is sad, spiffs made a big difference in our paychecks. Lowe's will soon realize that this will hurt the specialty departments. There is a reason that specialist have that title. A customer doesnt just come in and automatically know what to buy, an associate has to know his product in order to convince the customer. Its the difference between gaining or losing a customer.

0 0 Reply
I GOT OUT IN TIME!! ..BUT LOWE

Jun 29, 2013 #671737 Plymouth Meeting, Pennsylvania, United States

i worked for lowes for a great 5 years. i actually left about 6 months before the spiff program was dropped.THANK GOD!.. i workd on a "mainline" store .. some may be losing 10k a year in spiff.the store i worked i would have lost about 50-60k in spiff. luckily i adjusted since i left before this but one of the 3 that were still in the appliance dept already said he had lost his house and is living in an apartment and STEALS on a regular basis now. LOWES,you may not have noticed but their sure are a lot more SEALED/NEW tools on EBAY these days.i don't agree with stealing but GREED is contagious and spreads like a plague.i doubt their will be a LOWES within 10 years with this move.we have a few words for the employees you now have...ORDER TAKERS... folks might as well just plan their own kitchens and cross their fingers.when i [planned a kitchen and sold the appliances and all ...the ENTIRE PACKAGE...some folks would ask for my personal cell phone,and i would give it to them{and yes a few times they would cal me on my day off and i would help them}..I THOUGHT THIS IS WHAT IT MEANT TO BE A SPCFAILIST?? going above and beyond what was asked for by the company.no where does it say to engage that far with the customer,yet i would. why?.. yes ,sure ...of course the money...but it wasnt just hat.i cared and i would give folks my word that the job would be done if i had to deliver it myself..{which happened as well on many occasions}..you would build such confidence with folks that... Show more

1 1 Reply
Johnny Walker

Sep 16, 2012 #542761

"Yes they cut spiffs but you forgot to mention that they also have consistently given annual raises to all full time employees, and they revamped they pay scales this year so some got as much as double digit increases." Lowes kept the money for themselves after taking the money from the specialist! And not all full time employees received annual raises and those who did got about.25/hr raise! The only ones that got good raises was upper management! And I heard that load that they where cutting spiffs to make everyone even, BS! They cut the spiffs from the specialist and kept the money for themselves plain and simple. They keep coming up with more and more work for the grunts while looking for new ways to get even more work from them. Lowes looks for ways to remove top name brands so they can replace it with cheap junk with there company brands keeping even more money in there pockets. They work everyone to death then want you to repeat that every single day like you have not done anything for them if you don't. Moral is low and all they can do recently is tell us that if we do not get out there and sell sell sell the company will go under! They do not train anyone and exspect us to basically train ourselves with the excuse that it is our responsibility to be in control of our own career. They want us to take time away from the sells floor to check email and to look up ideas on the company website. But as soon as you do the managers tell you to get some work done... Show more

1 1 Reply
what you didn't  say!

Jun 23, 2012 #500963

Yes they cut spiffs but you forgot to mention that they also have consistently given annual raises to all full time employees, and they revamped they pay scales this year so some got as much as double digit increases.

0 2 Reply
what you didn't  say!

Jun 23, 2012 #500962

Yes they cut spiffs but you forgot to mention that they also have consistently given annual raises to all full time employees, and they revamped they pay scales this year so some got as much as double digit increases.

0 1 Reply
0175

May 08, 2012 #477051

its been the theme of the decade. greed, greed, greed. I no longer get upset. i find joy sending customers to sears or the depot. I dont spend my check at lowes no matter how sweet a deal. and taking home some severence merchandise in my special pants makes me smile. my manager doesnt even care. He hates lowes too.

0 0 Reply
0175

May 08, 2012 #477044

now i have 2 new job titles. order taker & smuggler. everyone needs to loot their store. lets make this company crash. 3yrs and still stockpiling. thanks robert!

0 0 Reply
An X Lowes

Apr 18, 2012 #467993

I worked for Lowes for over 7 yrs in the appliance department. I truly loved my job but I simlpy could not pay my morgauge and feed my children with a 30% pay cut. After about 2 weeks of job interviews I fould a great job at a Mom and Pop appliance store. I might acutlly thank Lowe's for helping me find this job! No more crazy hrs...just 9 to 5. I'm not expected to do anything else but sell appliances and service appliance customers. Thats all this store does. My advice to any one who is still working at Lowe's in the appliance or Kitchen Cabinet departments is that better jobs are out there! Lowe's has always said that no one is irreplaceable...well I say that Lowe's is very replaceable! Get out there and find a better job and lets show Lowe's that they were very, very wrong!!

2 0 Reply
All abount money

Apr 18, 2012 #467644

View LOWES FORKLIFT TRAGEDY(FULL VERSION)posted on you tube.........

1 0 Reply
Lowes Is Morally Bankrupt

Apr 05, 2012 #461596

Continued..Open Letter To Lowes CEO Robert Niblock Where Did The Millions GO?
By wheretohide | Posted 4 hours ago | North Carolina

Continuation of Open Letter Mr Niblock..

Not only did Lowes cheat their specialist by cutting their spiffs/commissions without notice Lowes has decided to tell the Specialist their specialized knowledge is as equal to anyone else at Lowes. Please do not tell us you do not know you are creating a hostile work enviroment. To tell you the truth Mr Niblock you could not help a customer design a new kitchen, new countertops, new appliances, new toilets because that is not what you are paid to do. Most managers of Lowes cannot help a customer design a kitchen, sell an appliance, sell a toilet etc..it is not what they are paid to do. Lowes is big on spouting off about mentoring other employees..Most (not all) other employees do want to be mentored by anyone! These employees have sold specialty items at times..i.e. refrigerator, countertop etc only to have the customer come back upset because the product was not entered correctly, the additional items needed were not offered, the size of the product was not right and so on...yet these employees do not want to learn how to do the job properly they just want to make the money...That is not what Specialist do!!! Specialist follow through with the customer from 1st contact until the item is delivered..That is why you paid your specialist commissions!
Lowes
... Show more

1 0 Reply
Anonymous

Aug 20, 2016 #1201671 Mooresville, North Carolina, United States

Amazing, I was hired knowing I would not get a commisson. Now all the crying thats going on here. I get three weeks vacation, I have 133 days of sick pay as of this date. I too am required to Sell as a specialist in millwork, Now that the company is letting the install departments go, means just more work for me.Yet I only work 39 hours ,I can all that I can do in 39 it makes the time fly. Grow a pair and get to work .

0 0 Reply
Lowes Is Morally Bankrupt

Apr 05, 2012 #461593

Mr. Niblock recently you changed thousands of peoples lives. You changed those lives without any conscious decision on how you effected Lowes Specialist employees and their lives. You changed those lives without notice, without any morals, without any consideration of time and facts. So we have a question for you...Lowes never paid any of the specialist commissions/spiffs with their own money. You paid those commission with money from the manufacturers of the products Lowes stores carries and sells...What did Lowes do with the money from all the manufacturers? Did you pay for the severance packages of your corporate office employees? Did the money go to the compensation of management cutbacks? Did the money go to you and your salary?? Did the money go back to the manufacturers? We are not talking about a $1,000.00 here or there we are talking about MILLIONS of DOLLARS paid by manufacturers to Lowes to pay their specialist worldwide. So where did the money go? Was it the manufacturers millions of dollars that you refuse to pay the specialist end up in Lowes pocket for that profit statement in February?
In deciding to change Lowes and the employees lives you somehow left out any consideration of any specialist. In February you gave your severance package notices to your corporate employees giving them time to adjust their lives if they chose to do so. When you cutout certain levels of management positions the managers were given weeks of notice that their position may
... Show more

0 0 Reply
Lowes Is Morally Bankrupt

Apr 05, 2012 #461223

The bottom line: Lowes does not value the hard work of their specialist which is evident by (1)Cutting their commission in half (2)Giving specialist three days notice (3)Knowing they were going to cut the commission at the end of last year when the benefit enrollment packages were handed out. (4)Stating they want all Lowes Employees to be equal and one big happy family! So instead of asking the employees who are not specialist to take the initiative to learn and educate themselves so they can become specialist and earn more pay Lowes decides to take the specialist..cut their pay so the specialist can be like everyone else in the store. Intelligence at it's highest!!! Find a store manager who knows how to install a sink, build a kitchen, customize counters, sell appliances or build a house and everything that goes with all of this...you can'! That is why they are managers...corporate people, because they do not have the initiative to learn any of the above or they rather just be a manager which is fine...but don't knock the specialist who make your jobs easier!!! Lowes is morally bankrupt. Way to destroy a company Lowes!!

0 0 Reply

1-20 of 229 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Lowes. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Lowes.
Filing a new complaint about
×