Product: Lowes Deck Installation Clear all filters (8 of 8 reviews match)
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1.0
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Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful. Its been more then two months since the deck was almost completed and no one finishing it. Also we...
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Review
#1621709 Review #1621709 is a subjective opinion of poster.
Service
Lowes Deck Installation
1.0
Details
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
We signed a contract with Lowe's here in Massachusetts to build a deck for us with an attached gazebo. The contracted price was $45,000. Expensive, but it's made of Trex and the gazebo is custom. We signed the paperwork in May of 2018 and were told the project would...
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Review
#1565136 Review #1565136 is a subjective opinion of poster.
Service
Lowes Deck Installation
Cons
  • Time it took and the quality of the work done
Reason of review
Bad quality
1.0
Details
the patterns are awesome but the wood is already chipping and spitting real bad and when you call someone at lowes you cant ever get anyone to come back out. Dwight has came back out one time and told us its normal but hes full of it. We have taken lots of pictures and...
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1 comment
Anonymous
#1579523

No they even tell you up front they are going to rob you.

Review
#1376616 Review #1376616 is a subjective opinion of poster.
Service
Lowes Deck Installation
Reason of review
Bad quality
1.0
Details
3rd week August, 2017 called to express interest in having a fence and deck installed at my home. They came out measured and discussed what we wanted. A week later and three calls got email of proposal. Agreed to it. 2 weeks pass. More unanswered phone calls. Same guy...
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Review
#1118266 Review #1118266 is a subjective opinion of poster.
Service
Lowes Deck Installation
Reason of review
Bad quality
3.1
Details
Lowes - Lowe's and Alabama Dream Homes are the Worst!
Lowes - Lowe's and Alabama Dream Homes are the Worst!
Lowes - Lowe's and Alabama Dream Homes are the Worst!
Dont use Lowes or Chris George of Alabama Dream Homes! This is the slowest, lowest quality, and most stressful install company we have ever used. The contracts with Lowe's to install siding and a deck were signed on March 2, 2017. We were told that the siding would be...
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Review
#1073865 Review #1073865 is a subjective opinion of poster.
Service
Lowes Deck Installation
Cons
  • Low quality
  • Illegal services and stress
  • Lack of response from corporate lowes
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Illegal Services
  • slow support
  • slowest delivery
  • Low Quality Work
  • Terrible Customer Service
3.2
Details

Update by user Jul 31, 2017

It's been a month now since our deck was finished. I've tried many times to contact someone from Lowe's to call me and come out to see the results of our finished deck. Stopped in to talk to someone higher up the ladder than the serviceman that took our order for the...

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1 comment
Anonymous
#1660963

This complaint has been satisfied.

Review
#1069784 Review #1069784 is a subjective opinion of poster.
Service
Lowes Deck Installation
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Lowes built a deck for my wife and I about 4 years ago I should say they tried to bad work right from start they installed crooked posts warped boards they fired worker another Lowes carpenter was sent over he said deck needed to be completely redone in order for deck...
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Review
#1066230 Review #1066230 is a subjective opinion of poster.
Service
Lowes Deck Installation
Reason of review
bad work
Preferred solution
Let the company propose a solution
1.6
Details
Lowes has the worst subcontractors for building decks/fences. This company shows up with one or two workers to completed full decks/fences. They are untimely, unprofessional and has no integrity for getting the job done. They return to the job site whenever they...
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Review
#897898 Review #897898 is a subjective opinion of poster.
Service
Lowes Deck Installation
Cons
  • Bait-and-switch tactics
  • Decknthings
  • Unbelievably poor service
Reason of review
the Subcontractors DECKNTHINGS,LLC.
Tags
  • Lowes Installed Sales

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts