Cincinnati, Ohio
Not resolved

Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful.

Its been more then two months since the deck was almost completed and no one finishing it. Also we tried to talk to the manager many times and no one calling back or gave us any updates on the issues. The lumber is terible, most of 6x6 posts are cracked or have large holes, we could not even return the extra lumber for some reason even after we payed for it and its on my receipt. The Lowes driver came and picked up the extra lumber with out reimbursement.

We payed so much money and are not able to enjoy our deck.

We need HELP to resolve our issues. Lowes store # 534.

Product or Service Mentioned: Lowes Deck Installation.

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