Purchased a refrigerator from Lowes on Thursday for Saturday delivery. They would not commit to a delivery time. They finally called on Saturday at 9 am and said they would be there in 10 minutes.
The delivery people left and as we unpacked the refrigerator we noticed a dent in the door and called Lowes to report the damage. After several calls back and forth they told us they would bring a replacement door to us on Sunday. Rachel said she would call us on Saturday after 5 pm with a time for Sunday. At 8 pm no one had called so we called the store only to be told we should just wait until Sunday and someone would come between 9 am and 8 pm!
Bottom line lowes really does not care about the customer ....... Don't buy from Lowes!!
Product or Service Mentioned: Lowes Delivery Service.