Product: Lowes Delivery Service Clear all filters (175 of 175 reviews match)
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4th time is a charm right! Nope! Delivery made and Vanity was severely damaged so I was forced to send back! One of the items was a stove but Lowe’s waited about a month to call and tell me they could not deliver and I would have to re-order! The delivery processes are...
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Anonymous
Anonymous

i guess you are the only person that was effected by hurricane Harvey then? And they should forget about anyone else and do your deliveries? Maybe they are a little overwhelme...

Anonymous
Anonymous

Same problems here with delivery. New computer operating system is the problem but lowes to too big to listen to us

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Lowes Delivery Service
#1143331
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We ordered 3 kitchen appliances. It was not delivered the first date provided. No phone call from Lowes. We had to call to find out it was no longer being delivered. Second date of delivery provided. We call and are told appliances are still not available. One...
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user87498621
user87498621

But a Snow Blower for $844.00 but it was not delivered . Lowe's told me that they were not responsible since it was their contractor who was responsible to deliver the item.P...

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Lowes Delivery Service
#1140809
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Nov 23 I ordered an item at Lowes.com. Item was listed as in stock and available for delivery and I should expect to receive it by 11/30. Well November 29th I get a message that the item will not be available until December 20 and I could call and cancel my order. Not...
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1.8
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Lowes Delivery Service
#1140129
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Lowes - Delivery was a no show. The delivery person failed to call

#1140057
2.7
Details
I ordered several appliances from Lowe’s and Delivery was a no show for the second time, and they failed to contact me. This has been a total disaster from the start. I’ll never buy from Lowe’s again.
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Lowes - Inept delivery

#1129481
Bought a grill to be assembled and delivered. It gets scheduled but doesn't show up - no notice no grill. Rescheduled - same thing a second time. Now I have no confidence this thing will be assembled correctly. Time to cancel and buy somewhere else. Then short Lowes stock.
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Lowes - Paid fee and was told I could have it the next day,

#1115376
2.5
Details
Three days later no delivery. Made many calls but had to go to the store. Computer shows the date which was the day of delivery I had to stay at home for 3 days waiting for delivery if I had not went to the store probably still be waiting.
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Lowes - Website lies

#1064708
1.3
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Ordering online for delivery WILL NOT be the next day!!! Make sure to call the store. Delivery is usually backed up a month.
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Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Website
CUSTOMER SERVICE, MANGMENT, AND WHOEVER FALLS IN THAT CATEGORIE,, SO MANY EXCUSES WHY MY PURCHASE WAS "DELAYED OR NO DRIVERS AVAILABE OR DRIVERS CALLED IN SICK,, CALL ME, LET ME KNOW ME THERE IS GOING TO BE A DELAY IN MY DELIVERY,,, NEVER SHOP AT LOWES STICK WITH HOME...
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Anonymous
1592PCFL

Two words... Free Delivery! Don’t expect Big Box prices with locally owned store customer service. Why do people like you think if you throw the “I’m going to Home Depot” phra...

Anonymous
Anonymous

Do you really think Home depot is any better? HOME DEPOT TROLL!

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Lowes Delivery Service
#1139598
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Lowes has me very upset!! I have bn waiting for my refrigerator to be delivered as promised for abt a week now. I called and talked to asst. Manager who did not seem to care! He did however get someone to my house with a damaged refrigerator. He promised me in a couple...
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2.6
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Lowes Delivery Service
#1139456
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Delivery!!!!!! Lowes has a policy with delivery that they start in Pittsburgh and they work their way back to cranberry. So if you live a half a mile from the Lowe's in cranberry you have to wait all day long to receive your merchandise. Then, if it's raining or the...
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Anonymous
Anonymous

Do you think zig zagging back and forth through the delivery area is more efficient? If you were the last load scheduled you would get it even later due to the extra miles put...

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Lowes Delivery Service
#1133585
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They would come up with different excuses, like system error, and would heartlessly reschedule the delivery date. If you are buying something that needs to be delivered, don't get it from Lowe's because they provide terrible service. They still did not deliver my washing machine...
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1.0
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Lowes Delivery Service
#1127291
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The worst experience for an online purchase Ive ever made...too bad there isn't a minus rating - I bought a new refrig online.. cust service called set up a delivery for the following Sunday, Oct 15h, between noon and 4pm. A total of 3 days from purchase to delivery....
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Anonymous
Smitty

Cheap refrigerator."Worst experience" ?You haven't lived very long.Prepare yourself for the future ; it will get worse.

2.5
Product
Lowes Delivery Service
I didn't like
  • Worst online purchase experience
  • I lost over 300 worth of food refrigerator never was delivered
  • Any part of the complete lack of follow up or follow through
#1117172
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I bought a washer from Lowe's and took the day off from work the day it was delivered.Found out that the washer was to wide to fit through the basement door but I didn't know this at time of purchase which the attendant didn't indicate there were different sizes to...
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Lowes Delivery Service
#1115434
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Went to local @Lowe's Home ImprovementPottsvillePennsylvania (store #553) today to finalize $845 kitchen floor installation. Not only was @Lowe's providing the material but also the installation. I was told that I'd be called to pick up the material once it arrived....
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Anonymous
Anonymous

Yeah those self service DIY store really suck when it comes to providing service, don't they?

3.5
Product
Lowes Delivery Service
#1115169
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