Product: Lowes Delivery Service Clear all filters (0 of 285 reviews match)
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Ordered a dryer over the phone and was told it could be delivered the next day and they would call approximately 30 minutes before delivery. My wife was home and had not heard from anybody by 1pm. We called and were told the dryer was not on the truck. We were not...
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1.0
Product
Lowes Delivery Service
I liked
  • Product and price
I didn't like
  • Customer service and delivery system
#1395317
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We have been ordering home improvements products from Lowes but the delivery system is too bad. They call a day in advance about the delivery time and give a time span but are never on time. Many times they never come that day, when we call after waiting the entire day...
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Lowes Delivery Service
#1392983
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I ordered R-13 insulation from lowes.com over 4 weeks ago, was given an estimated delivery date of 10/3 and still haven't received the insulation yet. Lowe's continues to blame the vendor, but I placed the order with Lowe's, they are responsible for fulfilling that...
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Anonymous
Anonymous

Do you understand that retail stores don't manufacturer the products they sell? If their suppliers are late in shipping they can't go out in their warehouse and whip up a batc...

Product
Lowes Delivery Service
#1384836
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NOTE: DURING THE TIME FRAME BELOW WE SPOKE WITH THREE APPLIANCE DEPARTMENT EMPLOYEES, TWO LOWE’S MANAGERS AND ALSO THE MANAGER OF THE APPLIANCE DEPARTMENT:...
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Anonymous
Anonymous

You would have probably had the same problem anywhere you went. Cooktops aren't the fastest selling appliance and are usually ordered from the manufacturer. If they are in sto...

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Lowes Delivery Service
#1383102
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The original delivery date was 9/30/18. Today is 10/13/18. That's 14 days. I ordered an electric stove to be delivered to one of our tenants. The order number is 356900168. A stove was delivered and it is damaged and it’s the wrong stove and it’s damaged. I was working...
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1.0
Product
Lowes Delivery Service
I liked
  • Nightmare
I didn't like
  • Inability to respond
#1381543
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While trying to coordinate the delivery of our replacement dryer (first one was broken), we have been struggling with their delivery people. First, they told us it will be there within a time frame so we planned our day around that. They call back during the day to say...
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Anonymous
UncommonSensesc

Actually, they do have delivery people - hence, the Lowes truck and personnel wearing Lowes uniforms.

Anonymous
Anonymous

Lowe's doesn't have "delivery people". They contract with the cheapest delivery company they can find. What did you expect?

2.4
Indian Harbour Beach, Florida
Product
Lowes Delivery Service
I liked
  • Store manager and customer service at store
I didn't like
  • Delivery service tell you one time and come hours early
  • Delivery people suck
  • Delivery service and their customer care
#1371455
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Honestly go to Home Depot and save yourself the hassle! I made a big purchase of 4 appliances 3 months ago ($3,000 approx). Ever since, I’ve contacted Lowe’s 8 different times about different mistakes that they’ve made to my initial order. Worst of all? I haven’t even...
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Anonymous
GeorgeBUSH22

"Going to HD" threat is not useful. They are both big box retailers and are equally as bad.

Anonymous
Anonymous

please explain why you went to lowes when you plugged Home Depot twice

3.0
Product
Lowes Delivery Service
#1369529
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Lowes - Terrible Service

They gave me a 4 hour window for when they would deliver the supplies, and I left work early and waited a few hours and NOTHING CAME. These idiots couldnt even call to let me know my order was delayed. They sent an email after the fact. They dont care about the customer. Go with another company if you can.
Product
Lowes Delivery Service
#1365751
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Purchased a washer and dryer at LOWE'S OF DAVIE, FL - Store #3315. Scheduled delivery for Saturday. Spent the whole day wainting, they never showed up, didn’t even called. I called in middle of day and was told it would be delivered by end of day, which never happened....
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1.7
Product
Lowes Delivery Service
#1365424
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We bought a whirlpool bathtub from Lowes in meyerland on 610 freeway in houston on September 9, 2018. It was suppose to be delivered on Thursday September 13, no one came out to deliver the bathtub. I tried calling the store no one answers the phone for the delivery...
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1.0
Product
Lowes Delivery Service
#1357469
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