Manufacturer: Lowes Category: Delivery Services Clear all filters (34 of 34 reviews match)
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Called customer service 9 times for any information and nobody knows all they told me was we'll look into it and call you back. I got my lowes credit card statement and im paying for something i dont have yet. Xo delivery is the worst, they left me waiting 3 times and didnt show up. Customer service is very rude and could care less about my issues. Im now drying clothes on a clothes line paying for a dryer i dont have. But they offere next day...
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4.6
#996319
Bought a generator from Lowes and specifically asked about delivery to our home. Specifically asked if the delivery would be "to the door" or "to the curb" and was told without a doubt it would be to the door. When the trucking company called to schedule delivery I again asked if delivery would be made to the door and got some vague BS. I told the guy that the person from Lowes stated that delivery would be to the door and he replied "Lowes will...
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1.0
#992049
We had ordered a new dishwasher and refrigerator on Black Friday 2016. They did not come in until January 11, 2017. During the process of bringing the dishwasher into the house, the delivery people damaged the kick panel under the front door on the porch. When they brought the refrigerator into the house and put it in place, it did not fit where we wanted it to go - it was about one inch too wide. After the delivery people left the house, I...
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Lowes Delivery Service Review

#971268
2.3
Worst experience ever! Waited a week for delivery of washer/dryer, they didn't come. Called the store and was put on hold forever. Told it would be another week for delivery. Meanwhile, family has been without clean clothes for a week and now another week. No resolution offered. Their excuse for not informing us was that their phone system has a glitch. Will NEVER shop there again.
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Lowes Delivery Service Review

#958654
1.3
I'm so mad and disappointed about lowes service in Menifee. I was waiting all day long for my delivery. And they never show up. So miss one day of work. So now who's going to pay me for that day.
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Lowes Delivery Service Review

#952446
Im in the middle of building a house ive purchased 90 % from lowes ive told the sales people to make sure they call before they deliver we had trusses delivered nk one called they sat them 6 inches from street j spent half a day moving them i set up delivery for shingles for latest afternoon i got a call at 7 00 morning was told that theg neededto deliver in am NOT HAPPY
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Lowes Delivery Service Review

#948278
3.5
Still waiting a month after dishwasher was ordered. No contact from lowes. Called them and they had no excuse for wait time. Spent thousands on several lowes purchases and installations. Home Depot from now on. Still washing by hand.
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Ordered shower glass partition , order was comfirmed by local Lowes next day they said because of delivery location it would take 4 to 6 weeks i said no problem. well waited almost 6 weeks didn't hear form them so i called them, the reply was that order was cancel by the distributor yesterday mean while i can't finish the project so i wasted 6 weeks because of there poor busisness practices. terrible way to treat the people that keep you in...
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Anonymous

Anonymous According to your comment, Lowes didn't cancel the order, the distributor they ordered it from canceled the order. Why aren't you mad at them rather than Lowes? For all you kn...

3.4
#981918
This is my first review in a long time.I feel that other people who are looking to order a vanity double sinks ( this is what I ordered) product should hear about my experience. I placed my order (in store- Leesburg) on October 12 and I was told that by October 25th my product should be in store for pick-up. I went back to the store not on 25 but one week after (all this time nobody bother to call me) to see what's the status of my order....
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Anonymous

Anonymous You seemed to be more after a discount rather than the product, the vendor is the cause of the problem not the store, so there should be no reason to be rude to customer servi...

Anonymous

Anonymous Obviously you think they make the products they sell in the back room. Guess what....they don't. You ordered special order products and they are totally at the mercy of the v...

#978777
I helped her pick out a nice LG Range, however the delivery or pick up date was Jan 3rd. It was November 28th. She definitely wanted it atleast before Christmas. So we went with a similar one that was much more expensive, because the date for delivery or pick up was the 8th of Dec. Well the 9th rolls around and I get a call from her saying "where the heck is my stove"? So I contact lowes and am told they will check and call me back. This...
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Anonymous

Anonymous Must be the same stove I ordered (I ordered full appliance set) Ordered in store on Black Friday, was given delivery date of December 9th. December 9th comes and they deliver ...

#974809
Dented!!! I was told a manager from the delivery company and a manager from Lowes would call within an hour. Thirty minutes later, I get an automated call asking if I was happy, if not, press 2 and leave a message and a manger will call back within an hour. No one ever called. Finally I call Lowes and speak to three or four 'managers' Each one was clueless. Then the delivery company calls me and asks about my complaint of a damaged floor....
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Anonymous

Anonymous After finally getting Lowes to take back the fridge, I had to call and ask them to credit my account. I continued to get 'delivery calls' from their vendor for the next three ...

I didn't like
  • Delivery
#973393
150 sq ft of tile install took +5 months to complete.Issues: Backordered tiles Partial / Incomplete deliveries Deliveries scheduled but no show Delivery of wrong parts (10+ total deliveries & "attempts" where Lowe's didn't show or delivered wrong parts) Incorrect estimate of project Original estimator ordered wrong tile (which was installed) and wrong baseboard (ordered standard baseboards instead of the 5" which was required to cover the...
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#970009

I purchased a upright freezer from Lowes. They delivered it today. They had me sign off as they were bringing it in the house. They set it down, plugged it in and walked out. When I looked at the scid/feet it was sitting on (placed on the freezer so a hand truck or fork lift can be placed under it), I was told they leave that so that it will be level. I returned to the store to inquire if they were to actually set it up or just dump it off the...
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Anonymous

Anonymous I wouldnt get them. Never a good idea to let someone else do that for you. Let alone pay those ridiculous prices.

5.0
#945751

poor customer service, no communication what so ever from Lowes after they cashed my check. Poor delivery, the product that was brought from the store was damaged...all the pickets were faded in color. Poor contractors... two guys showed up in a mini-van with no tools...had to lend them tools until they could run up to the hardware to buy what was needed. I have $9000 into a vinyl fence. All the pickets that were delivered were bad.... complete...
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#931473