Product: Lowes Delivery Service Clear all filters (160 of 160 reviews match)
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later found out that they were there on wednesday to make delivery. dont l now how they figured wednesday was a delivery day for me since no one ever called me about the delivery. i will never purchase anything for delivery from lowes again. would rather do there...
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Anonymous
T1092

Was this the Lowes store in Oakland Park, Florida ?

Anonymous
Anonymous

What happened to using complete sentences and correct grammar?

1.0
Product
Lowes Delivery Service
#1104772
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I ordered a bar-b-grill on the 5h of Sept. and was promised it would be delivered the following Monday. Monday came and went, no delivery and no phone call . I stayed home all day waiting for it. I called to complain about it and was promised that it would arrive that...
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2.5
Product
Lowes Delivery Service
I didn't like
  • Unprofessional delivery service and call back promise
#1104423
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We bought a slide-in range (GE ) from LOWES and the GE unit's specifications met our available space. We were advised that the delivery staff would install the new slide range. Upon arrival , the delivery staff said that they couldn't install then unit as it might...
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Anonymous
Anonymous

This situation is a grey area. Delivery teams are responsible for "installing" Appliance products. The items that are outside of scope are following Gas hookup, structural att...

Anonymous
Anonymous

OP:Complain the the third party delivery service instead of to Lowes since the third party delivery service is the cause of the problem.If you did not pay for the installation...

1.0
Product
Lowes Delivery Service
#1104198
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Lowes - Website lies

#1064708
1.3
Details
Ordering online for delivery WILL NOT be the next day!!! Make sure to call the store. Delivery is usually backed up a month.
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Lowes Delivery Service Review

#1034766
3.2
Details
bought grill yesterday at lowes of hattisburg ms site said delivery today called customer service was told noway would be delivered today no easter cookout for us wont buy from them again
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Customer service
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Lowes Delivery Service Review

#1021644
1.0
Details
Bought fridg! Lowes did not set up delivery up correctly, had to take my fridge to store for trade-in because of the mistake, did not deliver on time, customer service is no help and is rude! The whole experience of buying a fridge and having it delivered has been chaos! Will never purchase or step foot in Martinsburg Lowe's ever again!
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Lowes Delivery Service Review

#1006452
3.2
Details
Purchased out of stock stove last Sunday(6 days ago) & scheduled for delivery today. They tried delivering floor model Monday. Now today they tell me they didn't know about delivery for today & cant do it til tomorrow.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Patio block that was to be delivered first as stated above. Lowes just called said they can not deliver it today because the order is not together and the truck driver can not wait. I will never do business with lowes again. Local companies may cost a little more but...
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Anonymous
Anonymous

Yup! If you are lucky enough to still have a locally owned company that can do it, then i highly recommend buying from them. They usually will be much more appreciative of you...

3.5
Product
Lowes Delivery Service
#1103200
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Store clerk screwed up delivery of our fridge.I took 2 hours off work for delivery, spent countless time calling delivery people when it was an hour past the 2 hour delivery window then finally found out they had the wrong address. After offering to deliver the next...
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Anonymous
Anonymous

I bet that if you had bothered to look at the delivery paperwork when you made the purchase you could have corrected the address at that point. People are just in too much of ...

Anonymous
Ron Hipskind

Lowes took $40,000 to remodel my kitchen.We were given a arrogant incompetent contractor who promises the moon but gave us a kitchen with a few craters. Our kitchen floor is ...

1.0
Product
Lowes Delivery Service
#1102595
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Lowes - Farmville lowe's doesnt care about Customers (Goods Damaged)
Upon showing them location and the possible need to change the door configuration, they proceeded back to the truck to remove the non-boxed refrigerator. The item was moved (extremely tight move with the refrigerator touching the door frames and had to be nudged,...
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Anonymous
doug49

No response to letter or calls. I will try the BBB, who knows maybe they will answer them. If they even care.

Anonymous
local49

Went to home depot yesterday what a change in attitude of store employees, I can say it was a happy experience. Military Discount Yea!

1.0
Lowes Farmville, Virginia
Product
Lowes Delivery Service
I didn't like
  • Customer service
  • Delivery
  • Cust
#1098470
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I had to take a day off work for this delivery and it didn't show until Sat evening. This is a very poor way to treat your customers. I use my Lowes credit card and now I am very worried to use it again. Is this normal and why did I have to call and not someone at...
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Anonymous
Gary

A promise is a promise. How lame to make excuses for poor service and outright lies. We have had Lowes blow at least 5 delivery dates. They fail far more often than they follo...

Anonymous
Anonymous

What it is is reality in the world of deliveries. Do you think the drivers wanted to be delivering Saturday night? Unfortunately deliveries don't always go as planned. Applian...

3.6
Lowes York, South Carolina
Product
Lowes Delivery Service
I liked
  • That they are close
I didn't like
  • Gave us the run around
  • Delivery service
#1095373
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I have been dealing with Lowes of Lynchburg Va for over 25 years. They have finally fell and hit there head. People let me tell you the new change they have let go of all there delivery drivers some were there 28 year's. The new company contracted X.P.O what a joke...
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1.0
Product
Lowes Delivery Service
I didn't like
  • 40 years of doing business no more
#1092423
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I would recommend NOT getting your appliances from Lowes unless you have at least 4-6 months before needing them AND don't mind being lied to repeatedly. Apparently my definition and Lowes definition of guarantee are not one in the same. They will also guarantee you...
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Anonymous
Anonymous

Did you order Samsung or LG appliances? If their local and national warehouses run out of stock new stock has to come from Korea. If you ordered colors other than Stainless St...

Anonymous
Anonymous

What was the brand of Appliances you purchased? Are they on a active back order?Did you order them during one of the larger sales. Lowe's keeps no more then 2 rolling weeks w...

Product
Lowes Delivery Service
#1088177
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I purchased tile flooring and was told a few weeks after I had not ordered enough and would have to pay more to get the remainder of the tile. I questioned the employee about the square footage THEIR installation contractor quoted. I was then told I had ordered enough...
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1.0
Product
Lowes Delivery Service
#1086878
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