Manufacturer: Lowes Category: Delivery Services Clear all filters (60 of 60 reviews match)
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I have removed food now ruined -- I have called two OR THREE TIMES SINCE TWO OCLOCK Wednesday I HAVE NO RESULTS THEN I CALL HOME OFFICE IT TOOK FOREVER FOR HER TO FIND OUT ANYTHING SO NOW I AM WAITING FOR SOMEONE TO CALLL AND TELL ME WHEN THEY WILL DELIVER... The lady at Lowes in Troy, said delivery between five and seven, I have been in retail many years Lowes...
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Anonymous

Anonymous sounds about right for Lowe's.

1.0
I didn't like
  • Employees very rude even management
#1024255
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My husband an I bought a dishwasher from Lowe's on January 17, 2017 and were told that we would not get delivery until January 30th. We decided to buy the dishwasher and wait until the 30th. About a week later Lowe's notified us that we would again have to wait until...
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Anonymous

Anonymous Commentor, you didn't seem to get the original poster's message did you Einstein.Maybe Lowe's is not responsible for the back order, but the customer sure of *** isn't. Lowe's...

Anonymous

Anonymous Delays like this can happen no matter where you buy an appliance that isn't in stock. Stores will order the appliance from the manufacture and provide a due date based on info...

2.7
I didn't like
  • Extremely poor customer service
#1007666
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I purchased a dishwasher from Lowes on Friday, 2/10. It was set up for delivery only. I was told someone will call me that night to set up the time of delivery. I never received the call so I called the store the next day and was told my window was between 3:00-5:00. I...
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Lowes Delivery Service Review

#1021644
1.0
Bought fridg! Lowes did not set up delivery up correctly, had to take my fridge to store for trade-in because of the mistake, did not deliver on time, customer service is no help and is rude! The whole experience of buying a fridge and having it delivered has been chaos! Will never purchase or step foot in Martinsburg Lowe's ever again!
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Lowes Delivery Service Review

#1006452
3.2
Purchased out of stock stove last Sunday(6 days ago) & scheduled for delivery today. They tried delivering floor model Monday. Now today they tell me they didn't know about delivery for today & cant do it til tomorrow.
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Lowes Delivery Service Review

#971268
2.3
Worst experience ever! Waited a week for delivery of washer/dryer, they didn't come. Called the store and was put on hold forever. Told it would be another week for delivery. Meanwhile, family has been without clean clothes for a week and now another week. No resolution offered. Their excuse for not informing us was that their phone system has a glitch. Will NEVER shop there again.
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Lowes Delivery Service Review

#958654
1.3
I'm so mad and disappointed about lowes service in Menifee. I was waiting all day long for my delivery. And they never show up. So miss one day of work. So now who's going to pay me for that day.
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I got my lowes credit card statement and im paying for something i dont have yet. Xo delivery is the worst, they left me waiting 3 times and didnt show up. Customer service is very rude and could care less about my issues. Im now drying clothes on a clothes line...
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4.6
#996319
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Bought a generator from Lowes and specifically asked about delivery to our home. Specifically asked if the delivery would be "to the door" or "to the curb" and was told without a doubt it would be to the door. When the trucking company called to schedule delivery I...
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1.0
#992049
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We had ordered a new dishwasher and refrigerator on Black Friday 2016. They did not come in until January 11, 2017. During the process of bringing the dishwasher into the house, the delivery people damaged the kick panel under the front door on the porch. When they...
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Ordered shower glass partition , order was comfirmed by local Lowes next day they said because of delivery location it would take 4 to 6 weeks i said no problem. well waited almost 6 weeks didn't hear form them so i called them, the reply was that order was cancel by...
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Anonymous

Anonymous According to your comment, Lowes didn't cancel the order, the distributor they ordered it from canceled the order. Why aren't you mad at them rather than Lowes? For all you kn...

3.4
#981918
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This is my first review in a long time.I feel that other people who are looking to order a vanity double sinks ( this is what I ordered) product should hear about my experience. I placed my order (in store- Leesburg) on October 12 and I was told that by October 25th my...
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Anonymous

Anonymous You seemed to be more after a discount rather than the product, the vendor is the cause of the problem not the store, so there should be no reason to be rude to customer servi...

Anonymous

Anonymous Obviously you think they make the products they sell in the back room. Guess what....they don't. You ordered special order products and they are totally at the mercy of the v...

I helped her pick out a nice LG Range, however the delivery or pick up date was Jan 3rd. It was November 28th. She definitely wanted it atleast before Christmas. So we went with a similar one that was much more expensive, because the date for delivery or pick up was...
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Anonymous

Anonymous Must be the same stove I ordered (I ordered full appliance set) Ordered in store on Black Friday, was given delivery date of December 9th. December 9th comes and they deliver ...

Dented!!! I was told a manager from the delivery company and a manager from Lowes would call within an hour. Thirty minutes later, I get an automated call asking if I was happy, if not, press 2 and leave a message and a manger will call back within an hour. No one...
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Anonymous

Anonymous After finally getting Lowes to take back the fridge, I had to call and ask them to credit my account. I continued to get 'delivery calls' from their vendor for the next three ...

I didn't like
  • Delivery
#973393
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