Product: Lowes Delivery Service Rating: 1 Star Clear all filters (76 of 321 reviews match)
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Lowes - Online furniture order

1.0
Details
I will never use lowes again for an online furniture purchase. When you order from "Lowes" you are actually getting furniture from a vendor and a random delivery company. No one has any information about anything in regards to when it will be delivered I have talked to 3 different customer service individuals, all said sifferent things. The "lowes tracker" is totally not helpful. It currently says my almost 5,000 dollars worth of outdoor furniture has been delivered when in fact it has not and no one knows where it is. Do not order online from Lowes.
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1 comment
Anonymous
#1748094

Experienced the same, never again

Review
#1652171 Review #1652171 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Already stated above
  • No delivery of purchased product
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • poor accountabilty
  • Lowes Subcontractors
  • Poor Servive

Lowes - Delivery is horrible

1.0
Details
After 7:00 pm no delivery yet. Emptied refrigerator twice. Oh God never again!
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1 comment
Anonymous
#1748095

same here- never ever again.

Review
#1651353 Review #1651353 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
1.0
Details
My son (in Denver) ordered a Weber grill be delivered for my birthday last Friday ( in Tampa Bay). I called Lowe's and they said delivery vendor would call me. My son called and he said the grill would be delivered today between 12 and 4. It's now midnight. My son...
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2 comments
Anonymous
#1748098

Lesson learned Lowes is pathetic

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Review
#1634563 Review #1634563 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • I like low
Cons
  • Delivery issues quality recent
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
1.0
Details
Delivery driver was rude and unwilling to set up fridge on a simple concept. So now waiting for redelivery as I speak. One would think that we would be first delivery after numerous complaints. But no. Still waiting and had to cancel plans that my wife and kids had...
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2 comments
Anonymous
#1731306

Probably a infirm person who can’t open the fridge door without help. Which is why they pressed the delivery driver to instal for them.

When told that magic word NO, they had a conniption fit. Let me guess the delivery driver was “rude” because they didn’t instal your refrigerator. Well elderly ppl that’s NOT HIS JOB!!!!!

They bring it to your property, YOU have to instal it yourself if you didn’t PAY for a install. I find it highly disturbing that my fellow human beings could be so trashy!!

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Review
#1619711 Review #1619711 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Preferred solution
Price reduction
1.0
Details
Worst extended warranty never buy it half the stuff you try and get fixed they won’t.Total liars and please note I do love the store but the warranty is from another company that won’t honor mething little like a flat tire
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1 comment
Anonymous
#1721667

People rarely need to use the extended service plans they purchase. You have obviously made use of more than one if they have taken care of half of your claims. And since they have covered half of your claims they aren't totally worthless.

Review
#1599021 Review #1599021 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Warranty issue
1.3
Details
Spent 400$ on a fan online, estimated day of delivery was 5 days later. Gave me no option to accelerate the date. Come to find out it wont even be delivered by the date they estimated.
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1 comment
Anonymous
#1720981

What was falsely advertised? It doesn't seem you are even posting a valid complaint.

You clearly say they gave you an "estimated" date for delivery. They didn't give you a guaranteed or promised date.

Review
#1597754 Review #1597754 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Lack of calling us to confirm or change delivery
1.0
Details
Picked out a fridge on Fri and the guy in appliance section ran it through pc and said it can be delivered on Sun. Paid for it up front and they couldn't tell me what time. Sercice desk said it would take 2 weeks. Wife was more patient than me and decided to call...
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Review
#1566068 Review #1566068 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
1.0
Details
delivered wrong grill.ordered garage shelves assembled. came in unopened boxes. sent everything back. time to go to home depot
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2 comments
Anonymous
#1697135

I always get a chuckle out of all the people that threaten to run to the competitor. They obviously haven't looked at the complaint boards for the competitors. They aren't perfect either.

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Review
#1551258 Review #1551258 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Late delivery of wrong stuff
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
I bought a washer & dryer and was told a narrowed time for delivery would be set up by a phone call on Sunday (8th). I was called, at 9:27 PM. We were already asleep, the call could have been earlier (Sunday has 24 hours in it) since we are considered elders, phone...
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1 comment
Anonymous
#1670288

I guess they shouldn't have bothered calling you at all. Keep in mind some of the deliveries on the truck are from sales made on Sunday.

They really can't start calling till the trucks are loaded an they know that everything on the order was there. Once the truck is loaded they know in what order deliveries will be made. This is something they can't do first thing in the day. No matter what time calls are made someone will be upset.

You go to bed early and would prefer a call earlier in the day.

If you worked nights and slept during the day you wouldn't want a call during the day. Unfortunately you can't please everyone.

Review
#1509694 Review #1509694 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Lowes service was great-it was the calling time of delivery
Cons
  • Time of night called to tell delivery tme

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
1.0
Details
My son-in-law purchased a washer for me on 3/30/2019. He put a wrong telephone# on the order when he purchased it. I spent almost 2 hours on the telephone yesterday (4/1/2019) trying to change that telephone # and find out when my washer was going to be delivered. When...
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1 comment
FumblingShark
#1667957

Boycott racist lowes

Review
#1505504 Review #1505504 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Purchase not delivered
Reason of review
Problem with delivery
Loss
$739
Preferred solution
Deliver product or service ordered