Product: Lowes Delivery Service Rating: 3 Stars Clear all filters (36 of 335 reviews match)
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Lowes in Belleville, Michigan - Exorbitent shipping charges

3.0
Details
Angry I was told by local customer service that I would have to go online to order my water heater Online. When I went online, I could not pick up this water heater at my local store. Shipping was $114.00.When the installer opened the carton, the top was badly dented. He told me it would leak if he installed it. I called the local manager, who told me they had one in stock. Why can I not get a refund of the shipping charges?
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2 comments
Anonymous
#1727962

It always *** me off when something is advertised as being absolutely free and then they want you to pay shipping and handling charges that are as much as you could buy the item for in any store.

Anonymous
#1727673

Why did you even order it if you felt the shipping charges were so high? Was the price with shipping lower than you could have purchased it for elsewhere? Seem like that would be the only valid reason for not purchasing it at another store.

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Review
#1613167 Review #1613167 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Good selection of products
Cons
  • Overcharging for deli
  • Overcharging for deliver
Reason of review
Return, Exchange or Cancellation Policy
Loss
$114
Preferred solution
Full refund

Lowes - Customer service is great! Delivery however is not

2.6
Details
I recently perchased a clearances fridge in perfect condition at Lowe’s. While strike one, I had to purchase it via the telephone the next day because no one would help me at the store. Over the phone the guy was amazing with his help! The Fridge would be here in two days they told me. Fast forward to delivery, the guys were polite... but they busted all the shelves in my fridge leaving glass shattered thruout the fridge along with big ol gouges!!! One on the face of my fridge and the rest thru out the inside of my fridge! I wanted to cry!!! When I talked to customer service, they said while they did not have to replace the shelves that they would. Granted we made the hour and a half drive to Lowe’s to get them! Whatever! I now have a scratched up alright fridge. Guess it at least keeps the food fresh right?
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1 comment
Anonymous
#1652730

If their customer service is so great why did you have to make your purchase over the phone the next day rather than being able to make the purchase when you made the trip to their store? If their service was great they would take care of people when they took the time to come into the store and make a purchase rather than having to sit around on the phone talking to people who are buying products on the phone because the couldn't get helped when they were in the store.

Review
#1481819 Review #1481819 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Lowes in Farmville, Virginia - Missing bumper

3.3
Details
Purchased John Deere e170 this spring. It was delivered with missing front bumper. Called customer service about once a month they always say would you like someone to call you. Then the company says they it’s going to be shipped ot you. It’s now December about 7 month later still no bumper. When you call they say that was before my time here do you want someone to call you? No I want the bumper that should have been on the mower I purchased. Please fix it and someone calling me doesn’t fix it.
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1 comment
Anonymous
#1612232

Tip for the future: Always look over your deliveries before you sign for them. If you find it damaged of parts missing, do not accept delivery and have the delivery drivers take it back.

Don’t listen to the delivery people when they say “call the store and they will bring the missing part out”, they don’t work for Lowe’s and just don’t want to load it back onto the truck.

Believe it or not, the process for replacing the whole machine is easier than getting a missing part. It’s the same for all Big Box retailers.

Review
#1422052 Review #1422052 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer servie
  • Unprofessional managers and contracors
Reason of review
Poor customer service
Loss
$80

Lowes in Fort Lauderdale, Florida - Never again. Terrible experience!Go some place else, honestl

3.0
Details
My first and last purchase ever at Lowe’s. Honestly go to Home Depot and save yourself the hassle! I made a big purchase of 4 appliances 3 months ago ($3,000 approx). Ever since, I’ve contacted Lowe’s 8 different times about different mistakes that they’ve made to my initial order. Worst of all? I haven’t even received the full order yet! I was supposed to receive the full order yesterday and I even got emails and automated calls confirming the deliveries. I received everything but the range. I contacted Lowe’s to see what happened and they told me that I was out of stock and that’s why it wasn’t delivered! I was never notified about this and was expecting to receive it all yesterday. They just placed a new order and offer me a 10% discount on the full price without realizing that I had used a coupon during my initial purchase. So even with the 10% discount that they offer for their mistake, I would have ended up paying $51 more than the initial price. I contact them for the 8th time now, explained the situation and they said that the item was already below cost and they couldn’t honor or price match my initial price. They adviced me to go in person to the store which is a 45 minute drive and ask them (without guarantee) if they could honor the price because at the call center they couldn’t help me as the price they were offering me was already below cost. ARE YOU SERIOUS?!?!? So you’re telling me that you can’t honor the initial price that I paid for the range that I was expecting to receive yesterday but didn’t because another mistake of yours and now you expect me to pay more for it because you couldn’t do your numbers in the first place! Ridiculous!! So after 3 hours on the phone, 2 reps and one manager, any of them helpful at all but rather reading the script from the same booklet “ ma’am I understand and apologize for the mistake but there is nothing that we can do”; they decidir to resolve the whole mess up by giving me a $25 gift card. ARE YOU SERIOUS AGAIN?!???? I am more than offended. On top of that, the guys that delivered the 3 appliances yesterday didn’t know how to install dishwashers or microwaves, so they told me to contact Lowe’s (again!!!!) and ask for someone else to install all appliances. There are many more details that I’m skipping to avoid writing a very long review, but believe me when I say to you... they try to offer good service and copy Home Depots policies but ultimately they don’t follow through or delivered what they promise. And, they don’t come close at all to HOME DEPOTs satisfaction guarantee. Save yourself the hassle, because apparently as a Lowe’s customer, you’re only worth $25!!! NEVER AGAIN! And by the way, I am NOT affiliated in any way to Home Depot but I’ve purchased there before and have never had to face this nonsense. A very disgusted, frustrated, offended and angry EX-customer!!!
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5 comments
Anonymous
#1684704

Home Depot, and the appliance deliverer/installer(Temco) they use in California are just as bad or worse. I am in the middle of a NIGHTMARE experience where the Temco installers did not tighten the water supply line to our new dishwasher and our kitchen flooded.

Two weeks later still trying to resolve with Home Depot. I may write my own review of Home Depot /Temco when all is done.

Anonymous
#1576636

"Going to HD" threat is not useful. They are both big box retailers and are equally as bad.

Anonymous
#1572791

please explain why you went to lowes when you plugged Home Depot twice

Anonymous
#1572829
@Anonymous

I received a "Welcome to the Neighborhood" coupon from Lowes offering 10% off one purchase. I decided to choose them instead of any other appliances stores because the price with this coupon was considerably lower at Lowes.

Plus, since I had never purchased from them, I was willing to try them out. Bad decision, lesson learned.

Anonymous
#1572830
@Anonymous

I received a "Welcome to the Neighborhood" coupon from Lowes offering 10% off one purchase. I decided to choose them instead of any other appliances stores because the price with this coupon was considerably lower at Lowes.

Plus, since I had never purchased from them, I was willing to try them out. Bad decision, lesson learned.

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Review
#1369529 Review #1369529 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue

Lowes in Worcester, Massachusetts - Shipping

3.2
Details
We ordered patio pavers a week ago and cant seem to get a delivery date. Our online order confirmation says we should have received the order the next day. We have called numerous times only to get disconnected or shuffled around thru numerous different departments with no one having a clue as to what should be done . We have asked repeatedly just to give us a new shipping date, we are finally told the company will call you between these times and set up a delivery time, which never happened. I suggest to Lowes they go back to inhouse shipping. If I could contact someone reliable I would cancel my order and order thru someplace else.
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Review
#1349871 Review #1349871 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Lowes in Havertown, Pennsylvania - Bad Communication, lying

2.8
Details

Update by user Sep 02, 2018

------------- 9/2/18 1209PM: Joe received a call saying that the delivery guys were 30 minutes away so we rushed down to the house. I will admit that I thought it was a scam.

The truck arrived at 1053AM. By 1133AM the fridge was installed and the delivery guys gone so I called Frank (general manager). He had absolutely no idea the fridge was being delivered. He told me that 4 other customers also did not receive their items yesterday.

I thanked Frank for his efforts then we got into the compensation part of all this. First off, the fridge is now listed at $100 less than what Joe paid, secondly, Julius (delivery manager) had offered 15% off the price of the fridge. Frank seemed relieved that this was all I wanted and readily agreed. (It comes out to about $370).

Joe and I will go to Lowe's tomorrow to pick it up. Frank and I also discussed the continual delivery issues. I know Frank does not have the power to change delivery companies but this delivery company they contract with (XPO I believe) is giving them a bad name all around the country. Google Lowes Delivery problems and you will see what I mean.

On a side note, LG got back to me super quick and it was not a robo email. They actually mentioned some of the issues I mentioned in my email to them.I have not yet heard back from Lowe's corporate after the initial robo email. Another side note - the fridge is really pretty and "sings' to us when the door is left open too long (as opposed to an annoying beep from my Frigidaire).

As a matter of fact, all the LG appliances "sing", just like they do in dramas. :-) Unless there are issues with Joe's refund, this is my last update on this issue.

Update by user Sep 02, 2018

--------------------------------- 9/2/18 925AM: Called Frank (GM). Apparently the truck, driver and my fridge are now missing.

Frank's boss and his boss's boss are involved. The head of the delivery company is involved. When I told Frank that this has drifted from bad customer service over to criminal I *think* he said there was police involvement. (The call was garbled at times).

He can tell me nothing new. He said that if I wanted a refund he would give it to me. I told him I wanted the fridge.

I advised him that no one is at the house right now and we would need 30 minutes warning if they were bringing anything there. He made sure he had both my phone # and my son's and said he would call when he knew anything.

Original review posted by user Sep 01, 2018

I apologize in advance that this will be a long but this has been an excessively long & frustrating experience that has not yet finished. This starts with a copy of an email I sent to Lowe's Customer Service that summarized my experiences. I am contacting you in reference to a totally unacceptable incident that happened with your Havertown, Pennsylvania store. This concerns my son's purchases. His name is Joseph L. and the phone # associated with his account is xxx-xxx-xxxx. Lowe's card # xxxxxxxxxxxxxxx. We were told so many lies by so many different people in that store it seems to me that lying to the customer must be corporate policy. On August 16, 2018, Joe purchased a washer & dryer online. He immediately called the store to schedule delivery and installation. The delivery was scheduled for August 20. When the items were delivered, my son was not present but my (adult) daughter and another adult were present. The delivery people informed my daughter that the proper parts had not been included with the delivery to complete the installation. The delivery people placed the washer & dryer in the basement and left. Later that day, Joe contacted the store and spoke with a manger who informed him that everything had been included with the washer and dryer and he (the manager) was unsure of what the problem was. After several calls back and forth the manager assured Joe that the washer and dryer would be hooked up on August 26. In the meantime, on August 17, Joe ordered a suite of kitchen appliances (fridge, dishwasher & gas range). Your website listed the fridge and range as being in stock at the Havertown store. Due to a mix up at the bank, the charge did not go through on Joe's card so Joe and I went to the Havertown store on August 18 and ordered the appliances. We were told by the sales associate that the fridge and range were in stock but the dishwasher was not. Delivery and installation was scheduled for August 26 because of the dishwasher. Joe paid for this order in cash. On August 26 the range and dishwasher arrived. When we asked the delivery people about the fridge, we were told there was no fridge with the order. Joe immediately called the store. He was told by a sales associate that the fridge was not in stock yet but would be delivered within 7 to 10 days. The delivery people installed the washer, dryer and range as requested. They advised us that all the parts necessary for hook up of the washer and dryer were already with the washer and dryer, they were unsure as to why the previous delivery people could not do the hook up. On August 27th I contacted the Havertown store and spoke with Eric (appliance manager). Eric reviewed the notes on the case and apologized for the issues I was having. He (Eric) stated that it appeared that Joe had requested that the fridge be delivered on September 4. This was absolutely false. After several calls back and forth, Eric advised me that our fridge was in the Bensalem store. Eric told me that he would have the fridge delivered to the Havertown store on Wednesday (August 29) and sent out to us on Friday , August 31. Eric assured me that if there was any problem with this either Joe or I would be contacted. Eric advised me that he was not working on Friday (August 31) but he would leave this in the hands of the other manager. When we did not hear anything about the delivery time, I contacted the delivery manager (Julius) on the morning of August 31. Julius advised me that no fridge was received from the Bensalem store and there was no delivery scheduled for Joe. After some checking, Julius assured me that there was a fridge on the truck that they were currently unloading. Julius assured me it would be delivered on September 1. He also offered a discount on the fridge. Since Joe paid cash for the fridge he (Joe) would have to go back to the store to receive his money. Julius advised me that Joe should receive a call no later than 9pm on August 31 advising him of a delivery window for September 1. No on called Joe or I by 9pm on August 31, so I called the Havertown store and spoke with Joe (manager). After explaining the issue AGAIN, Joe (manager) looked into the notes and made a few calls. Joe (manager) promised me that the fridge would be delivered on September 1 most probably in the afternoon. Joe (manager) advised me that someone would call either me or my son, Joe, with a better delivery window after the delivery truck was loaded in the am. It should be noted that Eric, Julius and Joe (manager) were very polite to me when on the phone. It should also be noted that Eric, Julius and all the people my son, Joe, spoke with prior to that lied to us repeatedly. I am expecting to spend another day waiting for a fridge that will not be showing up. I am expecting to spend another day calling the Havertown store to be lied to again about this fridge. As a matter of fact, I might just die of shock if that fridge shows up on September 1. What we had to go thru was absolutely ridiculous. All any of these people had to do was tell us the truth - that the fridge was not available yet. We could have then made a decision to either go elsewhere or purchase another appliance suite. Lying with this consistancy tells me that the problem is systemic. It was not just 1 person who lied to us, it was pretty much everyone we talked to from the washer/dryer delivery people, to the in store sales people (more than 1), to the appliance manager to the delivery manager. The total lack of communication was also unacceptable and should be addressed. BTW, the fridge in question is Item # 708951 Model # LSXS26386D, LG 26.1-cu ft Side-by-Side Refrigerator with Ice Maker and Door within Door. This fridge is still listed for sale on your website. Maybe you should post a warning that delivery will take 2-3 weeks. Sincerely, ----------------- 9/1/18 850AM: I called the Havertown store again since no one called us this morning. I spoke with Tyrell who told me he was looking at my fridge. He could not give me a rough delivery window (either morning or afternoon). He promised me that as soon as the truck was fully loaded he would call dispatch and have them call with a delivery window. Not holding my breath waiting for that to happen. ----------------- 9/1/18 1234PM: Never received a call so still have no idea when this fridge is supposed to show up, if ever. I did get an email response from Lowes: "Good Afternoon Mary, Thank you for contacting Lowe's Customer Care. I appreciate the opportunity to assist you. I apologize for the inconvenience this has caused for you and your son. I have addressed this matter with senior store management at the Lowe's of Havertown, PA and you can expect a follow up from store management within the next 24 hours. If you need additional assistance, please reply to this email and I will be happy to assist you. Thank you, Brittany H. Lowe's Customer Care" ----------------- 9/1/18 143PM: Received a call from Frank, General manager of Havertown Lowe's. The total call was almost 20 minutes. After spending some time trying to convince me that no one lied to me. He did apologize for the lack of communication. Frank then told me that Bensalem never sent the fridge. (He never answered when I asked why Eric did not follow up). He could not explain why the initial sales associate told us the fridge was in stock. He could not explain why no one ever called us to explain issues with the order. His explanation for the the whole washer/dryer debacle was that they use a 3rd party delivery company. He assured me the fridge was being delivered today but since it was an add on item he could not give me a delivery window. This was totally unacceptable to me so he called the dispatch manager (Dave). While everyone knew the fridge was on the truck no one knew which truck. Frank wound up calling Julius (delivery manager). They figured out which truck it was but then found out Julius never sent over some paperwork he was supposed to. Now comes the hard part, Dave was going to attempt to reach the truck driver to get a rough ETA and ask that the truck driver call us 30 minutes before the delivery. Frank was not confident this could be accomplished but told me he would call me back in about an hour or so. ----------------- 9/1/18 407PM: Frank just called. Dave has called the delivery driver twice but the driver has not returned his call. Dave did leave messages that the driver should call us when they are 30 minutes away but, unless the driver calls Dave back, we have no way of knowing if he got the message. Bottom line for me is that I will have to sit here until it shows up. I have been here since about 815AM and they could deliver as late as 9PM. On a side note, I found out that Lowe's discourages customers from tipping drivers and drivers are told they should not accept tips. My apologies to our previous delivery drivers since I let slip I tipped you guys. ----------------- 9/1/18 945PM: When the fridge did not arrive by about 855pm and we had not heard anything, I called the Havertown Lowe's again. This time I talked with Howard (manager). After putting me on hold for 15 minutes (not an exaggeration), Howard asked me for a brief review of what was going on because he could not see a delivery for us anywhere in his system. I gave him a brief review and he said he would look into it and call me back. When I did not hear back from Howard by 930PM I decided to head home (a 10 minute drive). On the way home I decided to call Howard. It was 939PM and I am pretty sure they close at 10PM. However, the message I got when I called was that the store was now closed and would reopen at 7AM. ----------------- 9/1/18 1002PM: I sent Brittany an email with all the updates since my last email to her and included the following: Unfortunately this situation has gone from bad to worse. Today I sat in that house from 815am to 930PM waiting for delivery drivers that never showed. Rather than rehash the story, I am just going to paste the updates I posted on my Facebook page to show you what has been going on. Two things need to happen immediately - 1. my fridge needs to be delivered to my house ASAP and 2. Someone needs to compensate my son for all this nonsense. {UPDATES HERE} NOTE: The time is now 1002PM and I have still not received a return call from Howard. Frank may try to play this all off as miscommunication but I have clearly been lied to on more than 1 occasion. ----------------- 9/1/18 1020PM: Howard just called me. This is what I emailed to Brittany: It is 1017PM. Howard just called me back. He told me that my fridge went out for delivery today but obviously was not delivered. He also told me that the driver did not bring the truck back to the store. So now both the truck and my fridge are missing. Are you guys serious about this?
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3 comments
Anonymous
#1611465

By letting me know to never shop there!

Anonymous
#1552095

What do you want to happen by posting your complaint?

OccasionalSwallowtail
#1552105
@Anonymous

Mainly I am just sharing my story but there are a few things I would like to see happen. 1.

I would like to see Lowe's train their employees a little better. If, early on, someone had said to us "Hey that fridge isn't in stock and I am not sure how long it will take to be in stock" we could have made other arrangements and avoided all this. If the clerk who took our order had actually walked to the back to check physical inventory (or called someone to actually eyeball the products), we could have made informed decisions. 2.

Lowe's should train their employees that you should call the customer whenever anything changes with an order. There is no such thing as updating the customer too much about their order. 3. Lowe's should train their employees that if they make a promise to a customer they need to be responsible for that promise - you either make it happen or you call the customer and apologize/explain.

(Or don't make promises you can't keep in the first place). 4. There needs to be some accountability on the part of the delivery company. Losing track of a truck, driver and 5 customer's merchandise overnight is unacceptable.

5.

The driver's/installers need better training. The fact that the first set of delivery people could not hook up the washer & dryer but the second set could WITH THE SAME SUPPLIES, tells me that there is a lack of training there.

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Review
#1344612 Review #1344612 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Read what i wrote
Reason of review
Problem with delivery
Loss
$1800
Preferred solution
Deliver product or service ordered
Tags
  • Misinformed Staff
  • Bad Delivery Experience
  • Missing Truck

Lowes - Unacceptable service

3.0
Details
I moved into a new apartment and needed a stove. I ordered my stove from lowes online June 27th. Delivery would be the 15th of July, which was longer then I wanted to wait, but the stove was a good price, so I waited. Then I got the email saying "get excited" your stove is on the way. It will be delivered the 15th. Then the morning of the 14th I had a phone call from Lowe's saying I wouldn't be getting my stove on the 15, as they didn't even have it in the store. It would be on the truck that night. After that I received a email saying it would be the 25th. I made several calls to Lowe's, and they could care less about the fact I don't have a stove at all and theirs "nothing" they can do about the delivery. They only have 2 delivery trucks and because I'm not local, I'm going to be the last delivery of the day. So tomorrow is the "day" if something else doesn't happen. But I will never order from Lowe's again! In November of last year I bought a washer and dryer from Lowe's and the service was way better. But after this experience, never again. They lost a customer. Lowe's of Brockport NY is who my complaint is about.
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Review
#1311459 Review #1311459 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Resolved

Resolved: Lowes in Trotwood, Ohio - Special order sat in store until I called to question why delivery was late

3.2
Details

Update by user Jun 17, 2018

The local Lowes store was able to deliver on the 16th, apparently as an extra delivery for that day.

Update by user Jun 17, 2018

A short update. After filing a complain through their customer service, the store called me and - magically - the decking material did fit on their box truck and they could deliver it on the 16th as promised.

Amazing that the materials suddenly could fit when I was told they would not.

But, I give credit to the store to make things right and provide me the materials when I was promised, and happily I did not need to waste any vacation days. So, a big thank you to the store for making the effort to meet the original commitment.

Original review posted by user Jun 16, 2018

I needed to special order decking materials, and Lowes sent me an email with a delivery date of June 16 - not to the store, but to me. The local store was to receive it June 14. When I called to ask where I was in the expected delivery - I was told that it would not be the 16th, but the 19th was the soonest. Evidently it was not scheduled for delivery at all - until I called. When the special order arrived on the 14th, the store did nothing, no call to schedule or confirm - but waited on me to call to ask where it was. When I called Lowe's customer service - they said since the material was at the store already - they could do nothing but send a complaint to the store. So, no one at Lowes seems to want to make this right, or at least offer something for my giving up two vacation days without materials that I cannot get back - wasted. Just an "I'm sorry" and you will have to wait until the 19th. This is unacceptable and poor business process - the company promises delivery, but the local store not only does not deliver, but never even scheduled it. Back to Home Depot I go.
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Review
#1281461 Review #1281461 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Delivery service did not show up when scheduled
  • How they have handled this situation
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Price reduction

Lowes - WORST EXPERIENCE EVER

2.8
Details
My wife and I went to Millsboro De. store to purchase a grill . The salesman gave me his card with a part number on it told me to go to the cashier .We followed his directions the poor cashier was confused told us to go back to the salesman he needs to give you an invoice .It took an embarrassing half hour to get this right .The delivery was scheduled for that wed. The delivery company called and told me they would be there between 1 and 3pm. they never showed . I called the store but could not get anyone to answer the phone . I called the next day spoke with Jess the delivery manager she told me she would reschedule it for that friday .Friday came no delivery and once again no answer at the store .After 4 hours of calling I finally got in touch with someone and was on hold for almost a half of hour waiting for the manager to pick up . Eventually a woman picked up and told me the manager would call me back in 1 minute . I never received a phone call . We still have no grill and this poorly run store has my money. Truly my fault because this is the second time this exact store has done the exact thing to my family . Don't let this happen to you because Lowes does not care about you one bit once they have your hard eared money .
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Review
#1269557 Review #1269557 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Products
Cons
  • Poor service and rude employees
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes - Recent order

3.1
Details
I ordered a range online. I was told in store that they can not connect propane range. Ok understand. Asked how delivery was handled so that I could arrange gas company to do connect. Well I receive email telling me it would be delivered 5/3 and that they would call and give 2 hour window on delivery night before. Well range does not come and I don’t find this out till afternoon before and after being told ready for delivery. Ok cancel gas company and rearrange time off to do so. They were now supposed to call once received to schedule delivery. No call but received yet another email that it was in and ready for pickup. I call and schedule delivery again. I am told I would get a call on a two hour window. 5/5 I call to get my two hour window. Nothing. No return call. I text. Am told something. And also I could get time frame morning of. Sorry this is pathetic and not very convenient for a Sunday. And I am sure as I was that I would not get a call this evening that I will not get a time frame when I call in the am. Never again will I deal with Lowes in such an order. A friend just went through same thing. Home Depot did all they told me they would on a mulch order and went over and above. They will get my next orders.
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Review
#1248959 Review #1248959 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue