Product: Lowes Delivery Service Rating: 3 Stars Clear all filters (36 of 324 reviews match)
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Rating:
2.8
Details
On June 12, 2017 I ordered hardwood floors from Lowe's in Dedham, MA.On June 13 I called them and agreed about delivery on Friday, June 16 and it was confirmed. At the end of the day I received a call from customer service stating that the delivery was rescheduled on...
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1 comment
AbidingChameleon354
#1680917

Wise choice. Don’t buy anything that needs to last from a store like Lowe’s.

Review
#1062367 Review #1062367 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Terrible customer service
Reason of review
Problem with delivery
Loss
$1225
Preferred solution
Deliver product or service ordered
3.0
Details
Then I notice that the lining in the drawers are all bubbled, so I call lowes.... a month later they send some reps from kitchen kraft to take a look, they seem soooo shocked and have never seen this happen before, go figure. So now they are looking into ordering...
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1 comment
Anonymous
#1338155

to bad all the locally owned cabinet shops that would have given you good service have been driven out of business by people just like you that only care about saving money by shopping at the "discount home improvement warehouses." That would be your first clue to what the issue actually is.

Review
#1058131 Review #1058131 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • I liked them at the purchase
Cons
  • I was told one thing and got a total other
Reason of review
Not as described/ advertised
Loss
$5250
Preferred solution
Let the company propose a solution
Tags
  • Bad Product Delivery
  • Custom Kitchen
  • Order Desk
2.9
Details
Bought a stove on June 3, 2017, was given date and time-frame for delivery of Monday, June 5, 2017. Stove was not delivered at specified time. I began to call Lowes and was given a runaround. I called various times and was told I would be called back. During one of the...
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Review
#1057719 Review #1057719 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer and delivery service
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Let the company propose a solution
2.9
Details
I usually have a good experience at Lowe's however of late the customer service performance is lacking.I am a loyal customer and have purchased many items, stoves, refrigerators, washers, dryers, and all of our home air conditions. We have been happy with the products....
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Review
#1051935 Review #1051935 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
2.6
Details
Paid for Lowe's to deliver and still sitting and waiting 2 days later. Was promised to have next day but that did not happen. Was promised to be first on delivery following day and guess what still waiting. Purchase $2300 worth of materials and was going to purchase...
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Review
#1037402 Review #1037402 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Lowes Delivery Service Review

3.2
Details
bought grill yesterday at lowes of hattisburg ms site said delivery today called customer service was told noway would be delivered today no easter cookout for us wont buy from them again
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Review
#1034766 Review #1034766 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
2.8
Details
Purchased refrigerator on Feb. 11, 2017 in anticipation of closing on new home on March 16, 2017. We also purchased a washer and dryer that day also with a promise that it would all be delivered on March 16th. When that day arrived, the truck pulls up and only has the...
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Review
#1027472 Review #1027472 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
2.7
Details
My husband an I bought a dishwasher from Lowe's on January 17, 2017 and were told that we would not get delivery until January 30th. We decided to buy the dishwasher and wait until the 30th. About a week later Lowe's notified us that we would again have to wait until...
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2 comments
Anonymous
#1294185

Commentor, you didn't seem to get the original poster's message did you Einstein.

Maybe Lowe's is not responsible for the back order, but the customer sure of *** isn't. Lowe's could of remedied the situation by canceling the original order and then re-charging it and they still would of had a had a happy customer.

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Review
#1007666 Review #1007666 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Extremely poor customer service
Reason of review
Bad quality

Lowes Delivery Service Review

3.2
Details
Purchased out of stock stove last Sunday(6 days ago) & scheduled for delivery today. They tried delivering floor model Monday. Now today they tell me they didn't know about delivery for today & cant do it til tomorrow.
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Review
#1006452 Review #1006452 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue
3.4
Details
Ordered shower glass partition , order was comfirmed by local Lowes next day they said because of delivery location it would take 4 to 6 weeks i said no problem. well waited almost 6 weeks didn't hear form them so i called them, the reply was that order was cancel by...
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1 comment
Anonymous
#1262838

According to your comment, Lowes didn't cancel the order, the distributor they ordered it from canceled the order. Why aren't you mad at them rather than Lowes?

For all you know, Home Depot orders from the same distributor as well. Again, another consumer blaming the wrong party.

Review
#981918 Review #981918 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Deliver product or service ordered