1659 Niagara Falls Blvd, Amherst, NY 14228, USA
Not resolved
2.6
Details
Customer service
Discounts and Special Offers
Ease of Use
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

On Nov. 30 I did a search for and electric meat smoker.

The browser came up with several. One at Lowe.s was marked $79.00, 51% off. So I go to order it and the price when ordering was $169.00. quite a difference.

I called lowes and talked to a Hay;den. He just said it i s $169.00 and completely ignored that it was advertised at 79. he hung up on me. SO I went back and searched again and there it w as at $79.

so I called back and got a Ryan this time. He said he would check. After keeping me on the phone he comes up with an charcoal smoker for $78. I told him that was not t he smoker and gave him the model number JMSS.

Made by Masterbuilt. SO again I am put on hold. After waiting for a half an hour he comes back and says it is $169.00.

Now I am upset so I explained to him I had ordered a stove from Lowes and it took 6 communications with them to get the right price on that. He abruptly hung up on me.

Product or Service Mentioned: Lowes Shopping Advertisement.

Reason of review: Pricing issue.

Monetary Loss: $90.

Preferred solution: Price reduction.

Lowes Cons: Wasting my time trying to spend 80 dollars.

  • Lowes terrible customer service
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment