1659 Niagara Falls Blvd, Amherst, NY 14228, USA
Not resolved
Customer service
Discounts and Special Offers
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Value for money

On Nov. 30 I did a search for and electric meat smoker.

The browser came up with several. One at Lowe.s was marked $79.00, 51% off. So I go to order it and the price when ordering was $169.00. quite a difference.

I called lowes and talked to a Hay;den. He just said it i s $169.00 and completely ignored that it was advertised at 79. he hung up on me. SO I went back and searched again and there it w as at $79.

so I called back and got a Ryan this time. He said he would check. After keeping me on the phone he comes up with an charcoal smoker for $78. I told him that was not t he smoker and gave him the model number JMSS.

Made by Masterbuilt. SO again I am put on hold. After waiting for a half an hour he comes back and says it is $169.00.

Now I am upset so I explained to him I had ordered a stove from Lowes and it took 6 communications with them to get the right price on that. He abruptly hung up on me.

Product or Service Mentioned: Lowes Shopping Advertisement.

Reason of review: Pricing issue.

Monetary Loss: $90.

Preferred solution: Price reduction.

Lowes Cons: Wasting my time trying to spend 80 dollars.

  • Lowes terrible customer service
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