We bought a reliabilt exterior door for our balcony with the enclosed blinds. The first thing to break was the slider handle which they came out and replaced .
Within a month it broke again but we were too frustrated and just kept working around the issue . Then the blinds became difficult going up and down and wouldn't slide correctly. We contacted reliability again but this time we could not find our original receipt so they refused to help us. Now the blinds won't go up or down except they jam and the strings inside are frayed and there's dirt inside the glass.
Very frustrating this door is not three years old and we have to replace it. After about an hour we got the blinds to completely close so taking a picture or a video now wouldn't help - would be willing to provide a video if reliabilt would like one .
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