Product: Lowes Dryer Repair Clear all filters (2 of 2 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.4
Details
Samsung dryer with 5 yr extended warranty from Lowe's. In 8 months this dryer has had 4 different repair visits with at least 2 weeks post waiting for Samsung parts. Apparently Samsung parts not carried on truck and must be ordered. First, typical games with repair...
View full review
1 comment
Anonymous
#1738107

Lowes isn't paying anyone to repair your dryer. You purchased a service plan provided by an in independent company.

Lowes is just the middleman. It was your choice to purchase an imported appliance.

If parts aren't readily available in the US they have to be shipped from Korea. Take some time to consider this the next time you make a purchase.

Review
#1633708 Review #1633708 is a subjective opinion of poster.
Service
Lowes Dryer Repair
Reason of review
Warranty issue

Lowes - Awful customer service and product

1.6
Details
We bought a washer and dryer 1.5 years ago. Got the warranty and of course, our dryer went out. Repairman came out first week of July to fix it and said he needed to order 4 limits. They would be in by July 20th. That got pushed to skull 27th and finally August 21st. After multiple calls, they bought back. We fixed the damn thing ourselves within two days. They left us hanging for a month. Also they failed to tel us about the $50 payment they are supposed to send if they can’t repair it within 14 days. Never again!
View full review
Review
#1321408 Review #1321408 is a subjective opinion of poster.
Service
Lowes Dryer Repair
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes Reviews

  1. 882 reviews
  2. 499 reviews
  3. 372 reviews
  4. 167 reviews
  5. 84 reviews
Lowes reviews