Chipley, Florida
Not resolved
1.0
Details
Warranty
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Bought a Samsung French door refrigerator from Lowes 12/2012. Upper icemaker has needed repair 6 times in less than 3 years.

Repairman says he repairs 15 a week. Warranty people say that it has to have 3 repairs in one year and not repaired twice in 1 month. Manufacturer warranty time period does not count. If you buy an extended warranty on an appliance from Lowes, BUYER BEWARE.

It's not the 3rd time in a year but the 4th and not any 2 less than a month.

If you buy a Samsung refrigerator, well I don't think an extended warranty is going resolve the problems anyway; especially from Lowes.

Reason of review: Not as described.

Monetary Loss: $3400.

Preferred solution: full refund applied towards a refrigerator that is not a Samsung and compared to the refrigerator bought..

I liked: Price.

I didn't like: Misinformation from employees, Did not stand behind product.

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