Chipley, Florida
Not resolved

Bought a Samsung French door refrigerator from Lowes 12/2012. Upper icemaker has needed repair 6 times in less than 3 years.

Repairman says he repairs 15 a week. Warranty people say that it has to have 3 repairs in one year and not repaired twice in 1 month. Manufacturer warranty time period does not count. If you buy an extended warranty on an appliance from Lowes, BUYER BEWARE.

It's not the 3rd time in a year but the 4th and not any 2 less than a month.

If you buy a Samsung refrigerator, well I don't think an extended warranty is going resolve the problems anyway; especially from Lowes.

This person wrote the review because of not as described of samsung french door refrigerator from Lowes. Reviewer claimed that he or she lost $3400 and wants Lowes to "full refund applied towards a refrigerator that is not a samsung and compared to the refrigerator bought".

The most disappointing in user's experience was misinformation from employees and did not stand behind product. Author liked the most price. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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