Worked with Aracele in customer service in Inwood rd store in Dallas. By error I rodered a fan on line to pick up at store and it went to the Allen Texas store.
I simply asked her if she could help me call to cancel the fan in the Allen store so I could buy it in the Inwood road store. Simply said it was apparent she did not like having to do it and had a sulking attitude. I am a home builder and I do a considerable amt of business at Lowes and Home Depot and courtesy is all I ask. If she is in customer service her job is to serve the customer.
If her attitude is not suited for that put her behind the scenes where she does not have to deal with customers needs. Thank you.
Reason of review: Poor customer service.